Global framework alignment

UN Sustainable Development Goals (SDGs)

We are proud to be part of the larger business continuity and risk mitigation discussion, now and going forward. We are equally proud to enable customers to achieve their environmental and social responsibility objectives and to support the UN Sustainable Development Goals.

Citrix Workspace can help decrease negative environmental impact in a number of ways, including:

Enables the use of more energy efficient thin clients. When organizations deploy Citrix Workspace and manage client devices to optimize for energy efficiency, they can dramatically decrease the greenhouse gas emissions (GHG) associated with client computing. For example, a desktop uses an average of 200 W/hour when in use. So, a computer that is on for eight hours a day uses almost 600 kWh and emits 175 kg of CO2 per year.1 Compare this to a laptop that uses between 50 and 100 W/hour or uses 150 to 300 kWh and emits between 44 and 88 kg of CO2 per year. Some of the most efficient thin clients, such as Chromebooks, use ~20 W/hour.2 Assuming a fully equipped desktop deployment as a starting point, Workspace makes it possible to reduce GHG emissions from employee computing considerably.

Provides workforce mobility and decreases transportation related GHG emissions. The ability for employees to work on any device, on any network, anywhere, when paired with a supportive flexible work policy, decreases reliance on fossil fuels, lessens the burden of traffic and decreases GHG emissions. To illustrate, emissions from transportation account for 14 percent of global GHG and 30 percent of GHG in the United States. In the U.S., transportation is the largest contributor to GHG emissions with over 75 percent of Americans getting to work by private car.3 Work from home employees in the U.S. avoid emitting 3.6 million tons of commuting-related GHGs—the equivalent of 91 million trees planted.4

Re-thinking the real estate footprint. As more companies adopt more flexible work policies, physical office space requirements could decrease. In recent years prior to the pandemic, while the global energy intensity per building has improved, the number of buildings was increasing, up more than 2 percent annually. Without action at scale, carbon emissions related to buildings is expected to double by 2050.

No Poverty/Zero Hunger. Citrix solutions can help address social and economic inequities and support stronger, healthier communities. They enable employers around the world, across every industry, to expand recruiting and retention efforts across geographical locations. By enabling remote work, companies can increasingly offer employment opportunities across urban, suburban and rural locations. They are not limited to developed countries or specific hubs within developed countries and can accelerate opportunities in developing regions. This broadening of economic opportunity and improved availability of quality employment can help reduce poverty and hunger domestically and abroad.

Gender Equality. At Citrix, gender and underrepresented minority pay equity is a topic we have long been working on. We are committed to ensuring that there is no gap within our own company. To meet that commitment, every year we plan to engage an independent pay equity study firm prior to compensation planning so that we can continue to monitor, identify root causes and consider appropriate remediation as necessary.

Reduced Inequalities. Our Diversity, Inclusion & Belonging initiatives create a better way to work and embrace the power of human difference. Our diverse workforce spans multiple generations, and lives and operates in more than 40 countries. In 2019, we launched “Cultivating a Culture of Belonging,” a learning series to share to best practices and offer support as we champion inclusiveness and belonging.

Decent Work and Economic Growth. We celebrate diversity through our Employee Resource Groups (ERGs), which support underrepresented groups of employees and build “safe spaces” for members, educate allies and attract and retain talent. ERGs are an important component of our Diversity, Inclusion & Belonging efforts, addressing topics like career development, mentoring, advocacy, networking and other areas of focus for ERG members. ERGs also benefit Citrix by connecting us around the globe, improving our workforce representation and providing awareness and feedback that make us better as a company and a steward in the communities we serve.

1Energuide 2Digital Trends 3U.S. Census 4Global Workplace Analytics

Global Reporting Initiative

This report was prepared using the Global Reporting Initiative (GRI) Standards. 

GRI 102: Organizational Profile

Disclosure # Description Answer
102-1 Name of the organization Citrix Systems, Inc.
102-2 Activities, brands, products, and services Citrix Products
102-3 Location of headquarters 851 West Cypress Creek Road, Fort Lauderdale, Florida 33309
102-4 Location of operations Citrix Worldwide
102-5 Ownership and legal form Citrix is publicly traded under the ticker symbol CTXS
102-6 Markets served About Us
102-7 Scale of the organization About Us
102-8 Information on employees and other workers 2020 Proxy Statement
102-12 External initiatives UN Global Compact

GRI 102: Strategy

Disclosure # Description Answer
102-14 Statement from senior decision-maker Message from the CEO
102-15 Key impacts, risks, and opportunities 2020 Proxy Statement

GRI 102: Ethics & Integrity

Disclosure # Description Answer
102-16 Values, principles, standards, and norms of behavior Citrix Trust Center
102-17 Mechanisms for advice and concerns about ethics Corporate Governance

GRI 102: Governance

Disclosure # Description Answer
102-18 Statement from senior decision-maker Corporate Governance
102-20 Key impacts, risks, and opportunities Governance
102-21 Consulting stakeholders on economic, environmental, and social topics Governance
102-22 Composition of the highest governance body and its committees 2020 Proxy Statement
102-23 Chair of the highest governance body 2020 Proxy Statement
102-24 Nominating and selecting the highest governance body 2020 Proxy Statement
102-25 Conflicts of interest 2020 Proxy Statement
102-26 Role of highest governance body in setting purpose, values, and strategy Governance
102-27 Collective knowledge of highest governance body 2020 Proxy Statement
102-28 Evaluating the highest governance body’s performance 2020 Proxy Statement
102-29 Identifying and managing economic, environmental, and social impacts Governance
102-30 Effectiveness of risk management processes 2020 Proxy Statement
102-31 Review of economic, environmental, and social topics Governance
102-32 Highest governance body’s role in sustainability reporting Governance
102-33 Communicating critical concerns Corporate Governance
102-35 Remuneration policies 2020 Proxy Statement
102-36 Process for determining remuneration 2020 Proxy Statement
102-37 Stakeholders’ involvement in remuneration 2020 Proxy Statement
102-38 Annual total compensation ratio 2020 Proxy Statement

GRI 102: Stakeholder Engagement

Disclosure # Description Answer
102-40 List of stakeholder groups Governance
102-42 Identifying and selecting stakeholders Governance
102-43 Approach to stakeholder engagement Governance
102-44 Key topics and concerns raised Governance

GRI 102: Reporting Practice

Disclosure # Description Answer
102-45 Entities included in the consolidated financial statements 2019 Form 10-K
102-46 Defining report content and topic Boundaries Governance
102-47 List of material topics Governance
102-48 Restatements of information No significant changes
102-49 Changes in reporting No significant changes
102-50 Reporting period January 1, 2019 – December 31, 2019
102-51 Date of most recent report This is Citrix's inaugural Sustainability Report
102-52 Reporting cycle Annual
102-54 Claims of reporting in accordance with the GRI Standards Prepared using the Global Reporting Initiative (GRI) Standards (2016).
102-55 GRI content index GRI Index
102-56 External assurance Our Sustainability Report and CDP submission has been externally reviewed


GRI 201: Economic Performance

Disclosure # Description Answer
201-1 Direct economic value generated and distributed 2019 Form 10-K
201-2 Financial implications and other risks and opportunities due to climate change CDP Climate Change disclosure

GRI 203: Indirect Economic Impacts

Disclosure # Description Answer
203-1 Infrastructure investments and services supported Social Equality
203-2 Significant indirect economic impacts Social Equality


GRI 302: Energy

Disclosure # Description Answer
302-2 Energy consumption 1.6061 e+14 Joules
302-3 Energy intensity 53,347.77 (Joules/Revenue)

GRI 305: Emissions

Disclosure # Description Answer
305-1 Direct (Scope 1) GHG emissions Environmental Impact
305-2 Energy indirect (Scope 2) GHG emissions Environmental Impact
305-3 Other indirect (Scope 3) GHG emissions Environmental Impact
305-4 GHG emissions intensity Environmental Impact
305-5 Reduction of GHG emissions Environmental Impact


GRI 401: Employment

Disclosure # Description Answer
401-1 New employee hires and employee turnover Talent
401-2 Benefits provided to full-time employees that are not provided to temporary or part-time employees Talent

GRI 404: Training & Education

Disclosure # Description Answer
404-3 Percentage of employees receiving regular performance reviews In 2019, 99% of employees received performance reviews

GRI 405: Diversity & Equal Opportunity

Disclosure # Description Answer
404-1 Diversity of governance bodies and employees Talent

GRI 414: Supplier Social Assessment

Disclosure # Description Answer
414-1 New suppliers screened using social criteria Social Equality
414-2 Negative social impacts on society in the supply chain, and actions taken Social Equality

GRI 418: Customer Privacy

Disclosure # Description Answer
418-1 Substantiated complaints regarding breaches of customer privacy and losses of customer data Governance

Sustainability Accounting Standards Board (SASB)

Our reporting aligns with the SABS Software & IT Services Sustainability Accounting Standard.

Code Topic & Metric Reference
  Environmental Footprint of Hardware Infrastructure  
130a.1 (1) Total energy consumed, (2) percentage grid electricity, (3) percentage renewable Environmental Impact
130a.3 Discussion of the integration of environmental considerations into strategic planning for data center needs CDP Climate Change disclosure
  Data Privacy & Freedom of Expression  
220a.1 Description of policies and practices relating to behavioral advertising and user privac Data Security & Privacy
  Data Security  
1230a.2 Description of approach to identifying and addressing data security risks, including use of third-party cybersecurity standards Data Security & Privacy
  Recruiting & Managing a Global, Diverse & Skilled Workforce  
330a.2 Employee engagement as a percentage Sustainability and Business Strategy
330a.3 Percentage of gender and racial/ethnic group representation for (1) management, (2) technical staff, and (3) all other employees 2019 Workforce Metrics
  Managing Systemic Risks from Technology Disruptions  
550a.2 Description of business continuity risks related to disruptions of operations COVID-19 and Business Continuity

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