Miami Marlins Leverage Citrix Mobile Workspace Solutions to Transform IT Strategy for New Stadium
Marlins Offer Its Employees Greater Flexibility and Efficiency While Also Increasing Sales and Improving Customer Experience
SANTA CLARA, Calif. The Miami Marlins are a professional Major League Baseball team based in Miami, Florida. While constructing their new state-of-the-art ballpark in 2012, the Marlins leveraged Citrix solutions to migrate over 450 employees from a co-located, shared IT environment to the new stadium offering a secure mobile platform accessible from anywhere, anytime on any device.
By implementing Citrix Workspace Suite along with NetScaler, Marlins’ employees moved from office-bound physical desktops and laptops to a completely mobile workplace in which location is irrelevant and flexibility and security are key. Employees can now work anywhere in the stadium or remotely; scouts and interns can securely access crucial data via tablets, as well as share video clips and other large files with third parties; and sales agents can process ticket orders on mobile devices, showing a patron an actual seating section then processing the order real-time in front of the guest. In addition, the organization can scale all of these activities up and down seasonally. Overall, the implementation of Citrix solutions has created an efficient infrastructure that makes employees mobile, while also driving increased ticket sales and improved customer experience for baseball fans.