Action for Children Uses Citrix Solutions to Empower Staff to Spend More Time Working Directly with Families
Charity Aims for 20 Percent Increase in Productivity in Coming Year
“Citrix allows us the freedom to choose whether we want to be in the office or out with the people that need us most,” said Kirsty Wylie, a family support practitioner with Action for Children. “Sometimes when a tragedy happens to a family, those individuals go into crisis mode and that’s why we’re here. If we’re working on paper, a whole afternoon can be dedicated to getting that form typed up and sent on but now that I can take my tablet around with me, I can help that client in just a few moments and right in their own home. Everything we do with these families has to be secure, and with Citrix solutions it feels very safe and confidential.”
Over the past few years, the local, central and federal governments in the UK have reduced budgets traditionally used to help fund charities, causing these non-profits to find innovative ways to serve their clients. At the same time, these organizations are also dealing with the increasing need to digitize the workplace for a broad range of staff in non-traditional roles who often conduct work outside of a traditional business office.
To meet these expectations, Action for Children, a charity helping more than 300,000 children, young people and parents through 650 projects across England, worked with Citrix partner CDW to implement Citrix solutions to create a flexible, mobile IT environment for its employees. This workplace transformation project has helped empower their staff to work more efficiently while also spending more time in the field with vulnerable children and families, and less time in the office submitting paperwork. In fact, by using Citrix solutions, Action for Children aims to increase productivity by 20 percent over the coming year. And with security as a vital component when dealing with information relating to children, Citrix has enabled a highly secure, mobile working solution to address this risk. According to Alan Crawford, chief information officer at Action for Children, today, all the partners, governments, local authorities and public authorities are very happy to state, “Yes, it’s on Citrix. It’s secure.”