National Survey Finds Nearly 90% of People Use Work Devices Without Trusted Security Software

People Are Not Protecting Their Information Despite Recent Data Thefts

Santa Clara, Calif., – Aug. 11, 2015 – Despite recent high-profile data theft attacks, much of the American workforce has not taken action to protect information on their personal and corporate-issued devices. A new national survey by Wakefield Research, commissioned by Citrix, found that the majority of people have not installed security software on personal devices, strengthened their Wi-Fi password or changed their passwords more frequently. What’s even more surprising is that 61 percent don’t have a response plan in place should their data get stolen.
The survey of more than 1,000 people was conducted in July 2015 by Wakefield Research and shows that while people expect to access their information from anywhere on any device, they don’t understand the associated risks. The good news is that most of today’s workforce wouldn’t open an email from an untrusted or unknown source and they do think that security and data protection are a priority for their company. The survey results highlight the disconnect between security as a key business priority and the general public’s understanding of how businesses are securing data and devices in all stages of use.
Today’s threat landscape is the most complicated businesses have ever faced. The survey responses illustrate the security challenges businesses are facing today, and the value of Citrix solutions help solve those challenges and mitigate risk. Here are a few examples:

  • Eliminate corporate data on devices. 88 percent of people do not use work devices with trusted company security software.
    By virtually delivering Windows applications and desktops to any device, anywhere, businesses can centralize apps and desktops in the datacenter, keeping data off devices, and securely delivering them on demand with solutions like XenDesktop. Read more: Are you doing all you can to protect your critical business information.
  • Protect personal information. 38 percent of people have a “private folder” on their computer or mobile device that they wouldn’t want anyone else to see. That increases to over 50% for Millennials.
    Citrix Workspace Suite offers secure access to apps, desktops, data and services from any device, over any network giving people the freedom to choose how they work and keep private information private. Businesses also need to educate employees on company policies and what is being done to protect their information regardless of the device they’re using or how they’re accessing information. Controlling access, reducing attack surfaces and learning from behaviors should be top business priorities for securing information.
    Read more: 5 Best Practices to Make Security Everyone’s Business
  • Increase privacy controls and data protection: 69 percent of Americans think having their personal information stolen in their lifetime is inevitable – and 84 percent feel their personal information is more vulnerable now than a year go.
    Enterprise File Sync and Sharing solutions like Citrix ShareFile encrypt user data and metadata like file names, giving customers the keys to their own data with Citrix Restricted StorageZones. Only the user has their data encryption keys and those keys cannot be impersonated by a system hack of their service provider.
  • Protect data and personal information over networks: More than 1 in 3 people feel that companies spend more on their social media strategy than on their data protection strategy. And 70 percent of Americans think it would be riskier to trust a company with their Social Security number than to carry their Social Security card in their wallet.  

    As more connected devices come online and quickly share more of our personal information, businesses need a solution that is scalable, secure and provides an unparalleled user experience for their customers. Citrix cloud networking solutions enable scalability, optimization and increased visibility to detect threats and protect customers as the threat landscape evolves.

The survey responses show that businesses cannot rely on people to take the proper security precautions and need to build security into the IT solutions for their business. Solutions designed around who is accessing apps and data, from where and on what device can enable people to work productively and securely. Combined with encryption of data in transit and at rest, businesses can rest easier knowing data is secured in the data center and protected in all stages of use. Citrix solutions enable IT organizations to deliver data and applications through virtualization and containerization technology over a secured network so most data doesn’t actually reside on a device and where it does it is under IT control. As a result, businesses can keep corporate and personal data separate and secure on both personal and corporate-issued devices while ensuring workforce productivity.

Educating the workforce and consumers on business security policies is key to creating understanding and promoting governance for trusted information access and exchange. Getting to know employee needs, including when and where they need to access information and the tracking of user behavior enables companies to learn from desired behaviors and flag suspicious activity. Protecting enterprises and customers by encrypting data at all stages further reduces the attack surface.
- Kurt Roemer

Citrix Chief Security Strategist

The key takeaway from this survey is that the public is aware of increasing security threats, but doesn’t fully understand the risks and what to do if compromised. IT departments that embrace technologies such as virtualization and enterprise mobility management to protect corporate data and maintain compliance are giving people the freedom of device choice without going outside of company security policies. This yields a win-win for businesses, employees and customers alike.
- Alicia Rey

Citrix Security Solutions

Methodoligical Notes

The Citrix Security Survey was conducted by Wakefield Research ( among 1,001 nationally representative U.S. adults ages 18+ between July 6th and July 13th, 2015, using an email invitation and an online survey. Quotas have been set to ensure reliable and accurate representation of the U.S. adult population ages 18+.
Results of any sample are subject to sampling variation. The magnitude of the variation is measurable and is affected by the number of interviews and the level of the percentages expressing the results. For the interviews conducted in this particular study, the chances are 95 in 100 that a survey result does not vary, plus or minus, by more than 3.1 percentage points from the result that would be obtained if interviews had been conducted with all persons in the universe represented by the sample.

About Citrix

Citrix (NASDAQ:CTXS) is leading the transition to software-defining the workplace, uniting virtualization, mobility management, networking and SaaS solutions to enable new ways for businesses and people to work better. Citrix solutions power business mobility through secure, mobile workspaces that provide people with instant access to apps, desktops, data and communications on any device, over any network and cloud. With annual revenue in 2014 of $3.14 billion, Citrix solutions are in use at more than 400,000 organizations and by over 100 million users globally. Learn more at

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