Improve Skype for Business performance and quality

Voice over IP (VoIP) is commonplace in today’s business environment. It’s the key element within modern, unified communication platforms, which combine voice, email, and video with internal IT systems and applications to boost productivity and the bottom line. However, these platforms—including Skype for Business and Jabber—face bandwidth constraints that cause packet loss, distortions, dropped connections, and other quality of service (QoS) concerns, limiting the platforms’ efficiency and use.

Learn how

Users today expect strong, resilient lines for communication. Citrix networking solutions facilitate every step to provide clear, high quality and reliable communications. Even during network failures and interruptions in Internet service, NetScaler SD-WAN and NetScaler ADC integrate to deliver a lossless, always-available Skype for Business experience that addresses bandwidth requirements and meets QoS demands.

NetScaler SD-WAN binds multiple MPLS, mobile, and broadband paths into a single path. Traffic is adjusted on the fly to route real-time applications, such as VoIP, to the lowest-latency, least congested path. NetScaler ADC actively monitors Skype for Business sessions to protect against bandwidth disruptions caused by high traffic or server outages, ensuring high call quality and platform reliability.

With NetScaler SD-WAN, you have granular controls over QoS, which means you choose the categories (or even individual apps, like Skype for Business) that will receive the highest, real-time QoS settings. And if a particular path assigned to VoIP slows down, NetScaler SD-WAN dynamically reroutes it within milliseconds to the best one available. The ability of NetScaler SD-WAN to duplicate packets further ensures excellent voice quality.

With Citrix networking solutions in place, enterprises can confidently take advantage of broadband connections that are less expensive than MPLS yet provide the same QoS over the SD-WAN. This allows organizations to grow their networks quickly and at a significant savings. 

How it works

Citrix products

NetScaler SD-WAN

  • Maintains connectivity even during multiple path failures
  • Dynamically reroutes paths to provide the highest possible quality of service
  • Bonds WAN paths together to provide the highest amount of bandwidth for any app
  • Option packet duplication ensures lossless connectivity
  • Predicted by Gartner to save companies at least 40 percent in WAN costs

NetScaler ADC

  • Load balances dynamically for greatest availability
  • Delivers high-quality VoIP to any device at any location
  • Guarantees 100 percent uptime, even during blackouts
  • Handles CPU-intensive tasks to ensure applications servers are not overtaxed and are able to support apps efficiently
  • Provides real-time analysis and trending of traffic flows to identify potential user experience issues


Skype for Business quality and reliability with the Citrix SD-WAN solution

Watch a live demonstration of the Citrix SD-WAN solution working with XenApp to deliver Skype for Business.


Ensure VoIP and Skype for Business Call Quality and Reliability with NetScaler SD-WAN

Learn how NetScaler SD-WAN maximizes VoIP reliability and performance.


Gartner Market Guide for WAN Edge Infrastructure

Gartner defines the WAN Edge and how to transform your WAN from "fragile to agile".