To contact Americas General Collections Department:
Call Citrix-Americas Accounts Receivable department by calling us at 1-800-424-8749 option #5-2-2-then select the region:
1- ) US
2- ) Canada
3- ) Brazil
4- ) all other Latin American and Caribbean Countries
Alternatively, email Ask-AR@citrix.com
| Collections | Position | Direct Phone number | States | |
|---|---|---|---|---|
| Jonathan Sinfonte |
johnnatan.sinfonte@citrix.com | Collections Analyst | 954-267-3000 Ext. 58834 |
California, Pennsylvania, New Mexico, North Carolina, Maryland, Colorado. LAC Countries: Argentina, Sto Domingo, Ecuador, Costa Rica, Panama |
| Dennis Hernandez |
dennisjesus.hernandez@citrix.com | Collections Analyst | 954-267-3000 Ext. 58831 |
Georgia, Idaho, Indiana, New Hampshire, New York, Oregon, South Dakota, Washington. LAC Countries: Brazil |
| Juan Rodriguez Castrillo |
juan.castrillo@citrix.com | Collections Specialist | 954-267-3000 Ext. 58832 |
Arkansas, Minnesota, Mississippi, Missouri, Montana, Nevada, Virginia, Wyoming, Connecticut. LAC Countries: Chile, Jamaica |
| Cristhofer Venegas |
cristhofer.venegas@citrix.com | Collections Specialist | 954-267-3000 Ext. 58833 |
Alaska, Florida, Hawaii, Kansas, Louisiana, Massachusetts, Tennessee, Utah, Vermont, Kentucky LAC Countries: Trinidad |
| Heleen Duran |
heleen.duran@citrix.com | Collections Specialist | 954-267-3000 Ext. 58837 |
Delaware, Michigan, Rhode Island, Texas, West Virginia, Wisconsin, Alabama, Arizona, Oklahoma, South Carolina, District of Columbia, Maine. LAC Countries: Bogota Colombia, Colombia, Canada |
| Edgar Alonso Castillo Cubillo |
edgaralonso.castillo@citrix.com | Collections Specialist | 954-267-3000 Ext. 58838 |
Illinois, Iowa, Nebraska, New Jersey, North Dakota, Ohio, Puerto Rico. LAC Countries: Guatemala, Paraguay, Uruguay, Venezuela, Virgin Island, Mexico |
| Angelica Betancur |
angelica.betancur@citrix.com | Sr. Billing Analyst | 954-267-2331 Ext. 22331 |
N/A |
| Luis Plazas |
luis.plazas@citrix.com | Sr. Collections Analyst | 954-267-8493 Ext. 28493 |
Hybris accounts. LAC Countries: Guam (ALL Arrow,EC America, Immixx accts.regardless of state). |
| Yorlli Arce Baltodano |
yorllisteven.arce@citrix.com | Collections Team Lead | 954-267-3000 Ext. 58839 |
N/A |
| Rossana Cavallini |
rossana.cavallini@citrix.com | Collections and Billing Manager | 954-267-2554 Ext. 22554 |
N/A |
To contact Americas General Cash Application Team: ask-cashapps@citrix.com
To contact Americas General Cash Application Team-Hybris Cloud: Hybris@citrix.com
To contact Americas General Credit Team: Ask-Credit@citrix.com
To contact Americas AR General Inbox: Ask-AR@citrix.com
To Contact our Global General inbox-Citrix Content Collaboration Accounts Receivable Team: Ask-SharefileAR@citrix.com
| Collections | General A/R Email | Position |
|---|---|---|
| Mary-Beth Cardo | Ask-SharefileAR@citrix.com | Billing and Collections Manager, ShareFile Finance |
| Andrea Wright | Andrea.Wright@citrix.com | Accountant |
| Sarah Oliver | Sarah.Oliver@citrix.com | Accountant |
To contact EMEA Accounts Receivable Team-General Email EMEA-Credit@citrix.com or call +44 1753276200
Collections |
General A/R Email |
Position |
General the switchboard |
|---|---|---|---|
| Cristina Pardo | EMEA-Credit@citrix.com | Senior EMEA C&C Manager | 0044(0)175327 6236 |
| Anselmo Mura | ask-CreditEMEA@citrix.com | Supervisor, Credit Risk Analysis | 0044(0)175327 6229 |
| Gurpreet Suri | ask-CreditEMEA@citrix.com | Credit Risk Analyst | 0044(0)175327 6254 |
| Sue BenHassine | EMEA-Credit@citrix.com | Sr. Collections Analyst | 0044(0)175327 6211 |
| Pravin Haria | EMEA-Credit@citrix.com | Collections Specialist | 0044(0)175327 6235 |
| Sophie Koutcher | EMEA-Credit@citrix.com | Collections Analyst | 0044(0)175327 6348 |
| Jugjeet Dhuna | EMEA-CashApps@citrix.com | Cash Applications Analyst | 0044(0)175327 6232 |
To Contact APAC Accounts Receivable Team –Call PH 61 2 8870 0800 Fax 61 2 8870 0600
| Collections | Position | Switchboard Phone number | States/Cities |
|---|---|---|---|
| Kevin Chang Kevin.Chang@citrix.com |
Lead Credit Specialist | PH 61 2 8870 0800 Fax 61 2 8870 0600 | Japan & Korea |
| Lydia Wong Lydia.Wong@citrix.com |
Lead Credit and Collections | PH 61 2 8870 0800 Fax 61 2 8870 0600 | Asean |
| Nilesh Singadia Nilesh.Singadia@citrix.com |
Lead Credit Specialist | PH 61 2 8870 0800 Fax 61 2 8870 0600 | Anz & India |
| Rui Jia Rui.Jia@citrix.com |
Lead Credit Specialist | PH 61 2 8870 0800 Fax 61 2 8870 0600 | Greater China Region |
| Jack Bal Jack.Bal@citrix.com |
Mgr Credit II, Order-to-Cash | PH 61 2 8870 0800 Fax 61 2 8870 0600 | Credit Manager APJ |