Business Continuity - Americas West

Citrix Emergency Communications and Disaster Recovery Preparedness Information

What To Do During An Earthquake

Americas West Region

Stay as safe as possible during an earthquake. Be aware that some earthquakes are actually foreshocks and a larger earthquake might occur. Minimize your movements to a few steps to a nearby safe place and stay indoors until the shaking has stopped and you are sure exiting is safe.

When you feel an earthquake, duck under a desk or sturdy table. Stay away from windows, bookcases, file cabinets, heavy mirrors, hanging plants, and other heavy objects that could fall. Watch out for falling plaster and ceiling tiles. Stay undercover until the shaking stops and hold onto your cover. If it moves, move with it.

DROP to the ground; take COVER by getting under a sturdy table or other piece of furniture; and HOLD ON until the shaking stops. If there isn’t a table or desk near you, cover your face and head with your arms and crouch in an inside corner of the building.

Stay away from glass, windows, outside doors and walls, and anything that could fall, such as lighting fixtures or furniture.

Use a doorway for shelter only if it is in close proximity to you and if you know it is a strongly supported, load-bearing doorway.

Stay inside until shaking stops and it is safe to go outside. Research has shown that most injuries occur when people inside buildings attempt to move to a different location inside the building or try to leave.

Be aware that the electricity may go out or the sprinkler systems or fire alarms may turn on. DO NOT use the elevators.

If you are not near a desk or table, move against an interior wall and protect your head with your arms. Stay indoors. Glass windows can dislodge during the quake and sail for hundreds of feet.

How will I know if the office is closed?

Citrix uses a crisis communication system called Everbridge to reach out to all of our employees. This tool will deliver up to date information on office closures via SMS text, mobile calls / messages and email. The Global Security Organization will continue with regular updates and will indicate when the office is scheduled to re-open. Be sure to check and update your Workday and Outlook contact information, so your personal and emergency information is up to date. Employees should ensure the safety of their families and dwellings as a priority.

Check regularly for updates after severe weather, an earthquake or other emergencies for facility closures and before reporting to work.