What is your business continuity plan?

Citrix solutions protect your business from disruptions and keep your workforce productive.  

Protect your business from disruption

Every organization faces the possibility of major and minor disruptions of all kinds, from planned events such as IT maintenance and office relocations, to looming emergencies such as hurricanes, snow storms and epidemics, to unplanned events that strike completely without warning, such as earthquakes, tornados, terrorism and fires. Even relatively small incidents like a water or power outage, commute delays, and the seasonal flu can have a major impact.  

When a 7.8 earthquake hit New Zealand, Fujitsu was back online in four days

Keep business running during unplanned downtime

While business continuity planning has traditionally focused on failover and disaster recovery for the data center, this is only part of the picture. If people can’t access the applications, data, files and services their work depends on, then the business is still down—and losing money, customers, productivity, reputation and opportunities every moment it takes to get them back to work.

Five elements of a successful business continuity plan

Although each business disruption is unique and many decisions will have to be made as situations unfold, a business continuity plan provides a framework and preparation to guide these decisions, as well as a clear indication of who will make them. A successful business continuity plan includes the following elements.

  • Develop a clear decision-making hierarchy, so that in an emergency, people don’t wonder who has the responsibility or authority to make a given decision
  • Create a core business continuity team with personnel from throughout the organization, including executive leaders, IT, facilities and real estate, as well as physical security, communications, human resources, finance and other service departments
  • Create supporting teams devoted to related functions such as emergency response, communications, campus response and business readiness
  • Identify potential business disruptions that can affect any of your organization’s locations, such as power outages, epidemics and fires
  • Base your plan on worst-case scenarios rather than multiple graduated versions of each incident, to keep the number of scenarios manageable
  • Prioritize the most essential operations, who will perform them and how work will be redirected if key people are unavailable
  • Update your plan annually to reflect changes in the criticality and dependency of applications, business priorities, risk management, business locations, operations and other considerations
  • Conduct full emergency simulations annually, including crisis communications, safety drills, and workplace recovery processes
  • Measure your test results and strive for continuous improvements, whether they are application availability goals or personnel safety assurances
  • Establish emergency notification procedures, incorporating both push and pull systems to communicate quickly
  • Identify all the stakeholders for emergency communications, including employees, contractors, clients, vendors, media and executive management
  • Prepare scripted communications that can be easily updated and ready to transmit immediately
  • Train your workforce so that they are aware of the processes they should follow in the event of an emergency and so they know where to find resources for help
  • Consult with local and federal agencies for emergency response training and other guidance for your program
  • Conduct employee drills to help personnel become familiar with procedures, such as finding emergency exits

Citrix security solutions enable uninterrupted productivity

Citrix helps organizations ensure continuity of operations during business disruptions and:

  • Provides people with seamless access to a secure digital workspace with their apps and data during any kind of business disruption, planned or unplanned
  • Protects and controls business information accessed from any location on any device and in any situation
  • Simplifies continuity by leveraging everyday infrastructure, eliminating the need for separate business continuity access tools and devices, and extensive recovery units
  • Ensures the availability of IT services through rapid, automated datacenter failover, load balancing and network capacity management, as well as cloud based deployment choices
     

If your company looks to you for business continuity, you should look to Citrix Cloud  

Contact a Citrix solutions expert for more information