In a new 451 Research Pathfinder Report, “The Employee Experience: WHAT IT LOOKS LIKE AND WHY IT’S CRITICAL FOR YOUR BUSINESSES SUCCESS,” Chris Marsh of 451 Research notes, “The idea that people matter – and happy people matter tremendously – to the success of a business is slowly becoming more common.” Studies have shown that a great employee experience equals engagement and productivity. Ultimately, all three can positively impact the organization’s bottom line. Today, in collaboration with HR, IT leaders are tasked to put together the technology strategy that makes this happen.
With this in mind, Marsh defines:
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