Subprocessor for Citrix products

As of September  11, 2018

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Subprocessor
Location Product(s) Services Performed
Akamai United States Cedexis Connectivity monitoring, logging and analytics
Alert Logic United States

Citrix Cloud

Citrix Content Collaboration

Security monitoring
Amazon Web Services
United States All Storage and diagnostics
Dialogflow United States Citrix Assistant Natural language processing only (not stored)
Direct Line Inc. United States Cedexis Phone support
Dome9 United States Citrix Cloud Connectivity monitoring
Duo Security United States Cedexis Security and authentication services
Firebase (formerly Crashlytics) United States Citrix Cloud Traffic/event analysis
Google Analytics United States Citrix Cloud Traffic/event analysis
Host Virtual, Inc. United States Cedexis Connectivity monitoring, logging and analytics
LaunchDarkly United States

Citrix Cloud

XenMobile

Traffic/event analysis
Limelight Networks United States Cedexis Traffic management
Microsoft Azure United States All Storage and diagnostics
New Relic United States All Connectivity monitoring, logging and analytics
Pendo
United States

Citrix Cloud

ShareFile

In-app communications
Qualys United States

Citrix Cloud

Citrix Content Collaboration

Security monitoring
Rackspace United States Podio Storage, logs and diagnostics
Segment.io, Inc. United States RightSignature Analytics
SendGrid (Twilio) United States Citrix Cloud Email Service Provider
Softlayer (IBM) United States Cedexis Security monitoring
Splunk United States All Connectivity monitoring, logging and analytics
Stackpath (formerly Highwinds) United States Intelligent Traffic Management Traffic management
Sumologic United States Cedexis Connectivity monitoring, logging and analytics
Zenlayer (formerly C3Networks Inc.) United States Intelligent Traffic Management Connectivity monitoring, logging and analytics

Incidental to Citrix Products (optional, ancillary use):

Subprocessor
Location Product(s) Services Performed
BlockScore Inc. United States RightSignature
Optional authentication service
ClickSend United States Podio Optional SMS notification service
LogMeIn Bold360 United Stated Support Optional support provided chatbot
Pager Duty United States Citrix Cloud Internal communication tool
RingCentral United States RightSignature Support call routing
Salesforce United States All Customer Service management, authenticatication and communications.
ServiceNow United States Managed Services Support tool for optional paid consulting services.
Slack United States All Internal communication tool
Stripe Inc. (Salesforce) United States RightSignature Payment processing
Telesign United States ShareFile Multifactor Authentication Mechanism
UserVoice United States Citrix Cloud Optional user discussion board
Zendesk
United States Podio Customer Service management and communications