Say This, Not That: The Language of Customer Support
Jul 22 2015

DATE
Jul 22, 2015

Say This, Not That: The Language of Customer Support

Discover the amazing customer support benefits of using language that’s more friendly, open and — above all — human.

What you will learn

  • Language tips for modernizing customer support
  • What to say and what to keep to yourself
  • How language can radically improve customer satisfaction
  • What your customers really want from you (hint: not “professionalism”)

Speaker

Sarah Hatter, Founder of CoSupport