The Wall Street Journal reports 81 percent1 of executives expect a significant transformation of employee experience in the next five years. This transformation is no surprise, as continually shifting business needs have created a work environment defined by constant change and growing complexity. This places new expectations not only on your employees, but also on the IT systems that enable them.
As a leader in your company, you need to provide an IT ecosystem architected for your employees to do their best work. In this post, I want to examine how to design IT ecosystems that optimize your employee experience by removing the friction from everyday work.
According to the WSJ survey 74 percent2 of respondents anticipate high financial benefit from leveraging technology to advance their employee experience. Moving your workloads and applications to the cloud is a great way to improve speed and cost efficiency, and it’s a crucial element of an IT ecosystem that optimizes the employee experience. However, 82 percent of organizations say their network complexity is hindering their ability to move to the cloud.
Your IT ecosystem needs to simplify cloud migration and management to deliver the experience your employees want. The best way to do this is adopting digital workspace technology that lets you store cloud workloads anywhere and then deploy and manage them from a single console. This gives your IT team the oversight they need to secure your data and empowers end users to choose the SaaS, enterprise, and web apps they use to do their work.
A top consideration in how technology is used for employee experience is improving productivity, according to the WSJ report. One powerful way your IT ecosystem can support a more productive employee experience is to reduce context switching between applications. While each switch may only take a second, the need to refocus can add up to a 40 percent3 productivity loss over time, according to the Harvard Business Review.
To reduce context switching, your IT ecosystem should adopt technology that brings each employee’s most used business apps into one unified interface. This organizes their essential tools and data into a personalized workflow, which means less noise for them to navigate and more focused, productive work.
In addition to improving productivity, respondents from the WSJ survey said enhanced employee creativity was one of the top anticipated employee experience benefits. One of the best ways your IT ecosystem can support employee innovation is streamlining routine tasks and busy work. These quick but constant tasks can sap employee focus, preventing them from entering the kind of focused workflows where creativity flourishes.
To reduce these distractions, adopt technology that relies on machine learning to intelligently filter and automate everyday tasks like calendar scheduling, setting up email reminders, and approving expense reports. You can further support this kind of automation by adopting technology that lets your IT team create their own microapps to find new efficiencies for different workflows.
It’s time for your IT ecosystem to elevate the employee experience by removing the friction of everyday work. By adopting technology that simplifies cloud migration, unifies access to business apps, and automates routine busy work, you can pave the way to innovation, creative thinking, and agility across your company. The result is an exceptional work experience that not only helps your employees get more done, but to do more of their best work.
Learn more about how the C-suite can transform the employee experience on the Citrix Blogs.
You might also like these articles