In the face of the COVID-19 epidemic, FAW-Volkswagen responds quickly and implements an alignment between the Government and the Group in a timely manner. To ensure the safety of employees and avoid people congregating, the company requires all employees to telecommute, thus guaranteeing work efficiency while sparing no efforts in fighting against the epidemic.
With the sharp increase in numbers to 14000, how do you satisfy the telecommuting and teleconferencing demands of the people? Men Xin, director of the Management Services Department, instructs the IT Infrastructure Section to take responsibility and give full credence to the technical advantages -- to think outside the box. By quickly deploying and optimizing the telecommuting system using a foundation of existing software and hardware resources, the IT Infrastructure Section Team in the Management Services Department has put forward a scheme that combines a virtual desktop + a Skype conferencing platform to meet the demands for telecommuting, audio and video conferences.
Stay-at-home office: remote desktop system
The Citrix remote desktop system helps employees in Changchun easily use the IE intranet browser, SAP R3 system, MSTSC and other important office software by logging in to the browser with the Domain Account during this critical period of epidemic prevention. The increasing number of visits and the time window of only three days for deployment, launch and maintenance posed challenges in many areas, such as system support capacity, personnel allocation, implementation conditions, and stress on operation and maintenance. Relying on their exquisite expertise and rich project experience, the Terminal Team in the IT Infrastructure Section discussed the solution overnight, clarified the priorities and details, and broke through the technical obstacles in software and hardware. Finally, they confirmed the scheme on the night of January 30. On February 1, the system platform deployment was completed, tested and optimized. On February 2, the system passed all tests and officially launched in advance. As of February 6, the peak number of concurrent users of the system reaches 2229, and the total cumulative quantity of users served reaches about 8000.