Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) forms a critical part of Wipro virtuadesk™ software platform. It ensures remote access while improving the user experience and enables business continuity by helping businesses shift to remote working in a short time.
Wipro’s focus on customer-centricity is complemented by its successful track record in helping clients adapt to changing business dynamics in the digital world. With the sudden surge in demand for remote working, Wipro wanted to enable its customers with more flexibility, efficient collaboration, and mobility. While organizations had already begun embracing remote working, the global COVID-19 outbreak in early 2020 accelerated this shift. The challenge for Wipro was to look for solutions that delivered tangible value to the business with enhanced user productivity and secure access to resources in less time.
With virtuadesk™, a complete desktop as a service (DaaS) solution powered by Citrix DaaS, Wipro has successfully enabled businesses to secure, provision, and share applications and data, taking the experience to a whole new level. Wipro virtuadesk™ provides accelerators for cloud readiness assessment, cloud migration, and application life cycle management. In addition, virtuadesk™ makes it easier to leverage the benefits of new-age technology to create an ecosystem for improved employee engagement and collaboration through simpler IT. Citrix forms a critical part of Wipro’s virtuadesk™ from the software platform perspective.
Citrix DaaS powered virtuadesk™ addresses VDI woes of customers
Beyond ROI and vendor support, Citrix DaaS offered ease of access for users and has the required tools available for IT. Citrix is one of the most trusted VDI players in the workspace market. With assistance from Citrix, the expertise within Wipro has helped build a highly successful business model with large and complex projects, satisfactorily delivered. With more investment in the solution, Wipro has built specific use case-driven intelligent systems that amplify the value of the overall offering. The focus is now on driving scale with Wipro virtuadesk™’s growth trajectory. With virtuadesk™, Wipro provides an on-ramp for IT to quickly and efficiently meet business demands for DaaS while minimizing the risk.
Citrix was the best fit for building solutions around DaaS. With it, we could offer clients a product for fast and secure deployment and help them navigate through the shift in the workplace.
Seshu Kumar Venkata
GM & Global Practice Head
virtuadesk™, iCORE-CIS, Wipro Limited
Balancing user experience and security
The success of this partnership between Wipro and Citrix lies in its ability to provide an offering that can solve multiple business challenges with a single solution. It has helped companies manage their business continuity amidst uncertainty. Citrix has perfected the art of delivering virtual desktops on high latency and low bandwidth networks, a vital element in user experience. Citrix DaaS ensures that each user gets a rich, high-definition experience over any network, on any device, including personal computers, thin clients, tablets, and smartphones. This has helped virtuadeskTM in delivering even high-definition graphic solutions on low bandwidth resulting in employee productivity.
Accessing data remotely poses numerous security issues. With its inherent security capabilities, Citrix ensures secure access to confidential business apps and data. With the depth and intelligence accumulated over the years, Citrix understands business, operating conditions, and regulatory and compliance requirements across sectors. This has further instilled confidence in virtuadeskTM’s customers.
Ramping up to meet massive demand surge
In the prevailing situation, Seshu expects companies to increase their VDI footprint significantly over the next few years.
“We have witnessed a sustained surge in uptake of VDI solutions. The Citrix team is helping Wipro ramp up virtuadeskTM implementations on the engineering front by enabling new features and enhancements in less time. On the services front, it is revamping the model to bring in more agility to meet the new demands,” he says.
As an industry pioneer, Wipro will continue to see immense value realization with virtuadeskTM.