Enablement mindset is the missing IT ingredient to improve workforce digital dexterity and the employee experience

Why your employee experience depends on enablement

HR, IT, and operations leaders often underestimate how disruptive continuous technology change is to the workforce. According to this Gartner report, “HR and I&O leaders underestimate technology’s increasing role in employee experience, leading to missed opportunities to drive improvements.”

To encourage technology enablement for their workforce, IT and operations leaders must:

  • Partner with HR to ensure workforce technology supports a positive overall employee experience.
  • Promote an enablement mindset throughout IT to boost workforce digital dexterity
  • Secure the necessary resources (funding and headcount) to install a continuous and concerted enablement strategy.

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