We welcome you to our 2020 Sustainability Report.
We faced challenges in 2020 that were unprecedented in our lifetime. Companies, individuals and society as a whole were forced to reckon with not only the COVID-19 pandemic, but also well-founded calls to action on climate change and racial equity. And yet, while this past year took much from us, it gave us something too: a chance to look inward and reflect—on how we operate our businesses, how we care for ourselves and our families and how we can better work together to find solutions that support our global community.
Much of the working world had to make a sharp pivot—almost overnight—to a flexible work environment. As a leader in products that enable a hybrid work model, we stepped up to meet the challenge.
To help safeguard business continuity while still ensuring security and privacy for our more than 400,000 customers worldwide, Citrix gave our remote technology solutions the ultimate stress test. We facilitated a mass migration of global workforces to the cloud, and in doing so, discovered unexpected efficiencies for the environment and our customers.
During the pandemic, Citrix was designated as an “essential business.” We were both humbled by, and grateful for, this significant responsibility. To keep our employees safe while continuing to serve our customers effectively, the majority of Citrites transitioned to a distributed location work model.
Like many challenges we encounter at Citrix, we saw this as an opportunity. What we learned is that the old ways of working were ready for an update. There would be no going back to “normal.” It was time to redefine the future of work.
This report will demonstrate that not only is it possible to redefine the way we work, but also the way we approach environmental sustainability, social impact and responsible governance.
We believe that this redefinition starts at the top. That’s why in 2021, Citrix set ESG targets tied to executive compensation, among them an ambitious 2030 carbon reduction goal.
We listened to our stakeholders and understood the value of increasing transparency around our ESG (environmental, social and governance) practices. We are building on the foundation of our inaugural sustainability report, by expanding our ESG disclosures and reporting against the Task Force on Climate-related Financial Disclosures (TCFD) for the first time.
We are inspired by the strength and courage our communities, customers and employees have shown during this trying year. And we plan to continue listening and learning from those who hold us accountable as we move toward being a more sustainable organization.
Executive Vice President and Chief Financial Officer