Support and services

Community resources to help you solve common issues

You're our top priority

Citrix is committed to supporting our customers throughout the COVID-19 (coronavirus) pandemic.

Customer Success Services (CSS) programs

Comprehensive programs featuring support, consulting, and education, designed to help you get more value faster and keep your Citrix solutions running at peak performance.

Customizable to fit your needs

Tailor any CSS program with premium services to help you meet your unique business goals or environment needs.

Additional support options

Leverage our deep expertise and dedicated assistance with premium programs that cater to your specific needs. We help you drive the efficiency and reliability of your Citrix environment.  

Consulting 

Our outcome-driven consulting services help you reimagine how you work and what your people can do while showing you how to master the complexities of technology to fulfill your business goals.

Education and training

Equip your teams with advanced product knowledge to maximize the capabilities of your Citrix solutions, troubleshoot issues faster, and reduce support calls.

Onboarding

Whether you are deploying Citrix on premises or in the cloud, or simply taking advantage of features included in our CSS programs, our onboarding tools will help you drive successful technical and end-user adoption.

Discover Citrix Premium eLearning and grow your possibilities

Award-winning Support & Services

Citrix Technical Support earns the “Rated Outstanding Assisted Support Global” certification from Technology Services Industry Association for the 4th year in a row.

Citrix wins the NorthFace ScoreBoard AwardSM for World Class Excellence in Customer Service for Support, Education, and Consulting three-years running.

Citrix has been honored with the 2017 STAR Awards for Best Practices in Knowledge Management and Best Practices in Service Offer Development from Technology Services Industry Association.

Our Support Mission
Enable our customer’s success by providing the world’s best support experience centered on quality, simplicity and innovation

Ready to work better?

Take the next steps in your digital transformation journey.

In North America
1 800 424 8749