Your Technical Account Manager will deliver proactive insights to help you minimize risk and downtime.
They’ll conduct periodic Environment Supportability reviews, to identify product versions and configurations, use cases, trends, risks, barriers to adoption and opportunities to optimize supportability, for even greater return on your investment.
With add-on Managed Services, your expert team can also monitor and proactively manage your Citrix infrastructure for you – leaving you free to use internal resources elsewhere.
Address issues before they get serious
You also have access to tools to help you proactively monitor and manage your solution so minor issues don’t become major problems.
Use Workspace Environment Management to optimize application response times with intelligent resource management. Call Home performs periodic collection of system and product configuration, performance and errors.