A digital workspace is an integrated technology framework designed to deliver and manage app, data, and desktop delivery. It allows employees to access their apps and data real-time—on any device, from any location, regardless of whether the information is stored through cloud services or in the data center. The most successful workspace solutions provide a unified, contextual, and secure experience for IT and end users.
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Key components of a unified, secure collaborative workspace include:
The modern digital workspace can benefit today’s workplaces in several key areas:
See how the right digital workspace can help people do their best work, without complicating IT or compromising security.
A digital workspace lets remote workers use everything from legacy company applications to cloud-based apps like Microsoft 365, which must have business policies applied for creating and using sensitive data.
If a regulated call center supports hybrid work, for example, a digital workspace can help enforce the rigors of PCI DSS when people are working from home. Or if employees travel for business, a digital workspace lets them work with Wi-Fi on an airplane, in hotels, and at foreign destinations but only with apps and content that are risk-appropriate to each situation. And in healthcare, clinicians and doctors who roam across facilities have instant, secure access to the most sensitive information from wherever they need to be.
Workers with top-secret projects need to keep materially sensitive information and intellectual property for the private use of a small, defined team. A digital workspace can encrypt all content by default and make it accessible only by the team—even if it was accidently or maliciously exposed. This includes integrations with third parties, such as external legal counsel. Additionally, for M&A teams, a digital workspace can tie disparate organizations together, integrating resources where preferred, and isolating resources where demanded.
Many organizations rely on contractors and contingent workers, but managing their unique requirements can be challenging. For example, providing access to company applications and data is tricky, as these workers may not be part of an organization’s Active Directory group and, therefore, are not well managed. They also may not have the time to learn how to navigate the necessary applications, as they may be different from those they’ve used in prior engagements. A digital workspace can simplify and streamline access in each of these areas.
While the concept of a digital workspace began with providing unified access to apps and data, that alone is no longer enough to meet the needs of the modern-day worker. Most employees are constantly toggling between apps and tasks.
The digital workspace of the future must use machine learning and artificial intelligence to guide and focus work so people can spend less time context switching and more time tending to the job they were hired to do. Automation of routine tasks, personalized insights, and prioritization of top actions are just some of the ways digital workspace solution helps people work smarter and faster.
Citrix offers the industry’s only complete digital workspace solution, with a full range of options to increase productivity, boost security, and modernize IT. With Citrix Workspace, organizations can: