eBook: Retail focus 2020:
Adapting and preparing for a new era

This year the retail world has experienced unprecedented change, resulting in an unparalleled shift in shopping habits that has seen an increase in online sales from 20.1% of total retail sales at the start of the year to 31.2% in June 20201. It’s not just customer shopping trends that are changing, retailers are having to work harder than ever to delight customers, in a bid to boost sales and win loyalty amidst a market which is more competitive than ever before.

Our eBook looks at five key focus areas that could help retail businesses adapt and stay competitive, as a new retail landscape emerges.

  • Cost reduction
  • Increasing sales
  • Employee engagement
  • Business continuity
  • Sustainability

Complete the form to download eBook: Retail focus 2020: Adapting and preparing for a new era.