Support and Services

Get answers now from our Knowledge Center

Customer Success Services (CSS) programs

Comprehensive programs featuring support, consulting, and education, designed to help you get more value faster and keep your Citrix solutions running at peak performance.

Customizable to fit your needs

Tailor any CSS program with premium services to help you meet your unique business goals or environment needs.

  • Satisfy your unique needs with additional support options.

    Leverage our deep expertise and dedicated assistance with premium programs that cater to your specific needs. We help you drive the efficiency and reliability of your Citrix environment.  

  • Shorten the distance between great ideas and game-changing business outcomes.

    Our outcome-driven consulting services help you reimagine how you work and what your people can do while showing you how to master the complexities of technology to fulfill your business goals.

  • Unlock the full potential of your employees and your Citrix solutions.

    Equip your teams with advanced product knowledge to maximize the capabilities of your Citrix solutions, troubleshoot issues faster, and reduce support calls.

  • Achieve business goals faster, and get more value from day one.

    Whether you are deploying Citrix on premises or in the cloud, or simply taking advantage of features included in our CSS programs, our onboarding tools will help you drive successful technical and end-user adoption.

Check out our new Cloud Success Center

Visit the Success Center for expert project guidance, step-by-step instruction, and more!

Award-winning Support & Services

Citrix Technical Support earns the “Rated Outstanding Assisted Support Global” certification from Technology Services Industry Association for the 3rd year in a row.

Citrix wins the NorthFace ScoreBoard AwardSM for World Class Excellence in Customer Service for Support, Education, and Consulting three-years running.

Citrix has been honored with the 2017 STAR Awards for Best Practices in Knowledge Management and Best Practices in Service Offer Development from Technology Services Industry Association.

May 21-23, 2019 | Atlanta, GA
Watch the best of Citrix Synergy 2019

Australia: 1800 111 300
New Zealand: 0800 880 23