As organizations expand into new markets or make acquisitions, CIOs must understand the differences between business process architectures and the digital technologies and platforms supporting them. Adapting and integrating new technologies into the business is a vital part of digital transformation. New technologies such as machine learning and artificial intelligence are great tools for companies to utilize. They speed up processes, solve problems quickly, and can support the rate of production. However, CIOs must be careful not to replace people with these technologies as it deprives the human potential. There is also the question of how to integrate these technologies without sacrificing security.
Growth comes in the form of technology that we know will create value. For example, our services business has a strong focus on delivering solutions for predictive and prognostic analytics, and we know that is a growing business and that building the right talent, maturing the right technical capabilities and architecture, and delivering outcomes will help that business grow.
Once IT has a sense of the company’s business architecture, it can come up with a technology framework that cost-effectively facilitates one kind of growth over another, such as optimizing efficiency or flexibility.
The question of how to build the right technology infrastructure that aligns with business objectives while at the same time helping improve the whole integration experience draws on the technology, business, and people skills of CIOs and CTOs.
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