Citrix HIPAA Services

Last updated: March 9, 2020

As of March 9, 2020, the following Citrix Services offerings are designated as Citrix HIPAA Services suitable for Protected Health Information (PHI).

Note: Some features or functionality of Citrix Services may be limited or unavailable when being used as Citrix HIPAA Services. Customer must configure and operate the Citrix HIPAA Services in accordance with Citrix’s HIPAA documentation.

Citrix Workspace (Premium and Premium Plus editions only)

Citrix ShareFile (ShareFile for Healthcare plan only)

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We welcome the input on the security posture of our products and services. Every report is reviewed and addressed by our security professional staff. To help route the reported issue to the correct team, please carefully review your options below.

Citrix service security issue

Issue found while running any of the Citrix Cloud services on the Citrix Cloud platform.

Submit a service security issue

Product vulnerability

A previously undiscovered weakness or flaw that compromises confidentiality, integrity, or availability of a customer-installed, on-premise Citrix product when exploited.

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General security question

For help analyzing the results of a product penetration test or any automated security tool output, please open a technical support case.

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Abuse

Suspected abuse such as fraudulent contact, improper content, and insertion of fraudulent links or malware.

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