What is enterprise file sync and sharing (EFSS)?

Enterprise file sync and sharing (EFSS) is a software service that allows users to securely share and sync files, documents, photos, and videos with employees, partners, or customers across multiple devices. EFSS services allow organizations to use on-premises or cloud storage depending on their security or compliance needs. Many organizations adopt EFSS technologies to prevent employees from using consumer-based file sharing apps, which IT can’t manage or control.

EFSS services sometimes include workflow features that allow users to edit files, make comments, and track document versions. Security capabilities include authentication, data encryption, and containerization. Some services even allow IT to set granular access policies to control who’s allowed to access what.


Why do organizations need enterprise file sync and sharing?


When companies don’t provide a file sync and sharing service, employees often use their own personal tools. IT has no control over how data is being stored or shared, and may not be aware of compromised data until it’s too late. This can be even more risky when employees use their own tools to share files with third parties.

An EFSS service combines the convenience and simplicity of a personal file-sharing service with enterprise-oriented features to boost productivity for users—and to increase security, flexibility, and control for IT. Common services include:

  • On-premises or cloud storage options
  •  Granular access control, secure authentication protocols, and authorization policies
  • Remote wipe, device lock, passcode protection, white/black listings, and data expiration policies
  • Real-time tracking and auditing of user activity
  • Integration with enterprise directory services to simplify authentication and user provisioning
  • Upload and download restrictions, file expiration dates, and restricted access based on network location

What are the benefits of enterprise file sync and sharing?

EFSS solutions offer many advantages, including:

Anywhere access: People are no longer limited to a single corporate-owned device or office location to get work done. Today’s increasingly mobile workforce expects to be able to access what they need, from any device or location, with a consumer-like experience. EFSS services enable mobile work styles by allowing users to sync files across all their devices and easily access what they need from anywhere.

Data loss prevention and disaster recovery: When data is centrally stored and managed with an EFSS service, your data is better protected from data leakage, whether from a cybersecurity attack, a lost or stolen device, or employee error. EFSS services make it easy to keep data backed up and secure, and to plan for disaster recovery.

Document workflows and collaboration: More EFSS services are evolving to include workflow and content collaboration capabilities, such as document management to ensure the safe exchange of internal and external-facing documents—contracts, proposals, training tools, onboarding paperwork, performance reviews, marketing collateral, sales presentations, product information, and more. Other common features include:

  • Legally binding e-signatures
  • Automated notifications to remind users to review and/or approve requests
  • Workflow automation with built-in co-authoring and feedback and approval processes
  • Version control so employees can track document changes across multiple data sources and devices


How to future-proof your file sharing

Learn how enterprise-grade file sharing supports business growth.

Citrix solutions for enterprise file sync and sharing

Citrix work solutions make it easy for organizations of all sizes to provide anywhere, any device access to documents, no matter where they’re stored. You can simplify workflows, protect against cybersecurity threats, and streamline collaboration—all in one solution.

Learn about the benefits of enterprise file sync and sharing with Citrix Content Collaboration