EBOOK

InternetRetailing: The digital transformation of retail

Changing how we work and how we shop, with an agile organization for a hybrid world

For today’s increasingly hybrid shoppers there is no digital or physical, there is just retail – retail that is low-friction, engaging and available wherever and whenever they want it. To meet these changing consumer demands – and to be ready for whatever changes may still be to come – requires retailers to be more agile and more flexible than ever before. While technology has helped consumers embrace new ways of shopping, so too can technology be used to help retailers themselves deliver the experiences consumers need, upskill their staff, managing their operations and creating efficiency gains for the short, medium and long-term.

Get this eBook to discover:

  • How 8 retailers are responding to the changes in consumer behaviour
  • The role of technology to enable in-store staff, hybrid work and a flexible back office.
  • How the right digital foundation can create an agile organization and prepare for the future of shopping

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