Citrix Consulting terms and conditions

  • All Consulting Services hours to be applied toward future work. Hours not used within 1 year of the invoice date will be forfeit unless otherwise agreed. Not Subject to acceptance.
  • Includes one consultant, QA reviews, and/or project oversight.
  • A Scope Document will be provided by Citrix, which will define the number of hours to be redeemed for the effort, scope of work, and deliverables.
  • Does not include Citrix technical incident support, product enhancements, or product licenses of any kind. In order to facilitate scheduling, Citrix may begin Project Leadership work on administration and logistics (up to six hours) for the project prior to receipt of the Purchase Order. Both parties agree that these terms and conditions apply retroactively to govern such work.
  • Citrix Consulting, jointly with the Customer, will evaluate the best way to provide the services, including the use of virtual delivery. For virtual engagements (or phases), customer resources must be able to connect to GoToMeeting sessions or the customer must provide access to an alternative screen sharing and collaboration tool.
  • Prices quoted are inclusive of travel expenses.

To Learn more about how Citrix Consulting can help enable your business outcomes, please visit: https://www.citrix.com/support/consulting/

Citrix Education services terms and conditions

  • All training vouchers must be redeemed within one year of the order date.
  • Citrix shall own all rights in and to any materials provided for training. Training materials may not be duplicated; additional copies must be purchased.
  • With regard to instructor-led training, you may cancel and reschedule your enrollment at least 14 days prior to the start of your class. Otherwise, if you cannot attend the class and fail to cancel you will forfeit the entire course fee. To cancel and reschedule your enrollment, visit training.citrix.com
  • With regard to e-learning courses, you accept the terms of service.
Citrix quick start packages for existing customers

Leverage expert guidance to rapidly stabilize, scale, and transition to the cloud.

Remote Work Stability Service

Bolster your on-premises environment’s stability and security so you can maximize the productivity of your remote workforce.

Citrix Virtual Apps and Desktops (CVAD) Modernization Quick Start Package

Evaluate your current Citrix environment and understand what’s needed to stabilize its performance, while accelerating your Citrix Virtual Apps or Desktops cloud transition.

Citrix Workspace Modernization Quick Start Package

Evaluate your current Citrix environment and understand what’s needed to stabilize its performance, while rapidly establishing a robust foundation for digital transformation with Citrix Workspace Premium Plus.

Citrix remote work quick start packages for new customers

Get up to speed quickly with a remote work solution that fits your business needs.