Citrix X1 Mouse Replacement Request

Only a Citrix X1 Mouse purchased from the Citrix Store or an authorized distributor is entitled to a 90 day warranty. A Citrix X1 Mouse obtained as part of a giveaway does not qualify for replacement. If you have an issue with your mouse, please reference the diagnostic instructions before submitting a replacement request.

Order #: *
Order Date: *
Serial Number: *
Customer Name: *
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Citrix replacement requests are processed in the US. Please provide your reason for replacement in English to ensure we can process your replacement quickly.

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