MCPc expands service offerings into the cloud with Citrix CloudPlatform

MCPc delivers scalable, end-to-end solutions for the datacenter and cloud, bringing its mobile, anyplace workspace vision to life for its clients. Headquartered in Cleveland, Ohio, with 26 locations across the United States, MCPc maintains practice areas in datacenter and virtualization, borderless networks, collaboration, video and telepresence, personal systems, mobility, and professional and managed services. Serving thousands of national and international customers, MCPc is a Citrix Gold partner, Citrix Cloud Advisor, and one of the first companies to pass the certification tests for the infrastructure as a service (IaaS) program, Citrix Ready IaaS Cloud for XenDesktop.

The Challenge: Streamlining cloud provisioning and management

As a technology consultancy and integrator, MCPc looks at every new technology for its potential value. MCPc decided it wanted to reap the advantages of the cloud for hosted solutions for its clients, as well as use cloud technologies for its own internal IT services. The implementation of a new, internal customer relationship management (CRM) and quoting system gave MCPc an opportunity to prove cloud technologies internally before recommending and using them for client deployments. One technology area MCPc was particularly keen to test was cloud orchestration, to streamline provisioning and management of the cloud environment. MCPc investigated the practical applicability of myriad systems and configurations, ultimately broadening its own expertise and ability to serve client needs.

The Solution: Deploying flexible cloud orchestration for all types of workloads

After testing several cloud management solutions, Todd Pigram, a cloud architect with the Managed Services Organization within MCPc, chose Citrix CloudPlatform powered by Apache CloudStack because of its ease of use. "Other solutions didn't provide the simplicity of installation and configuration that Citrix CloudPlatform offers," says Pigram.

MCPc now relies on CloudPlatform to provision and manage many internal enterprise workloads running on Citrix XenApp, Microsoft SQL Server and various web servers. "I heard someone describe Citrix CloudPlatform as being like an iPhone. You take it out of the box, sign in and it just works," explains Pigram. "We have found that to be absolutely true. In fact, we just moved it over to a completely new datacenter and the transition went flawlessly."

With the proven success of the CRM implementation in the cloud, MCPc decided that it was time to create new solutions based on Citrix CloudPlatform to meet many of its clients' needs. The initial deployments have been desktop as a service (DaaS) and IaaS solutions, with CloudPlatform simplifying management of the hosted environment. Currently in beta, these new cloud offerings give MCPc clients a cost-effective alternative to on-premise implementations.

Key Benefits

Simplifying virtual machine deployment and cloud management

"Citrix CloudPlatform is a one-stop shop where you can handle all management and provisioning quickly and easily," says Pigram. He especially likes the way CloudPlatform lets him delegate specific administrative duties without sacrificing control. "I'm able to give people within the internal IT organization the rights to complete certain functions themselves, which saves us all time and effort when it comes to tasks such as deploying a new virtual machine," says Pigram.

Expanding and differentiating service offering

MCPc can now offer its clients pure, hosted IaaS and DaaS solutions on Citrix CloudPlatform, expanding its cloud practice into the multibillion-dollar IaaS industry and also tapping into the growing market for DaaS by providing an alternative to on-premise solutions. With its cloud offerings, MCPc provides additional scalability and elasticity to support business growth and agility in a responsive, cost-effective way. For clients that want to manage their own desktop virtualization environments without the hassle of managing physical servers and infrastructure components, MCPc can provide an IaaS environment that is Citrix Ready certified for XenDesktop and XenApp deployments. Citrix CloudPlatform lets MCPc scale efficiently with a solution that uses its clients' existing infrastructures to form a hybrid cloud.

Delivering investment protection for customers moving to the cloud

Because Citrix CloudPlatform supports all major hypervisor technologies—including VMware vSphere, Microsoft Hyper-V, KVM, Citrix XenServer and a number of community-supported hypervisors—MCPc can offer its clients maximum flexibility to deploy cloud capabilities within their existing infrastructures. This protects current investments and makes their cloud solutions future-proof. "Citrix CloudPlatform gives us the ability to extend and enhance the existing infrastructure investments of our clients," says Pigram. "We can easily use Citrix CloudPlatform to manage a hybrid cloud solution that includes both enterprise and cloud workloads."

Looking Ahead

MCPc fully expects demand for cloud solutions to grow rapidly. "Whether we're bringing all or part of their environment onto the hosted cloud, our clients are eager to enjoy the benefits of the cloud without risking their current IT investments," says Pigram. Citrix CloudPlatform lets MCPc take full advantage of cloud technology and increase its market share with the ability to manage both traditional and cloud-native workloads.

About Citrix

Citrix (NASDAQ:CTXS) is a leader in mobile workspaces, providing virtualization, mobility management, networking and cloud services to enable new ways to work better. Citrix solutions power business mobility through secure, personal workspaces that provide people with instant access to apps, desktops, data and communications on any device, over any network and cloud. This year Citrix is celebrating 25 years of innovation, making IT simpler and people more productive. With annual revenue in 2013 of $2.9 billion, Citrix solutions are in use at more than 330,000 organizations and by over 100 million users globally. Learn more at www.citrix.com.

Copyright © 2014 Citrix Systems Inc. All rights reserved. Citrix, CloudPlatform, NetScaler, XenApp, XenDesktop and XenServer are trademarks of Citrix Systems Inc., or a subsidiary thereof, and are or may be registered in the U.S. Patent and Trademark Office and other countries. All other trademarks are the property of their respective owners.

I heard someone describe Citrix CloudPlatform as being like an iPhone. You take it out of the box, sign in and it just works. We have found that to be absolutely true. In fact, we just moved it over to a completely new datacenter and the transition went flawlessly.
- Todd Pigram

Cloud Architect, Managed Services Organization

MCPc

Industry

  • Technology solutions and consultants

Key Benefits

  • Simplifies virtual machine deployment and cloud management
  • Expands and differentiates service offering
  • Delivers investment protection for customers moving to the cloud

Citrix Products

Whether we’re bringing all or part of their environment onto the hosted cloud, our clients are eager to enjoy the benefits of the cloud without risking their current IT investments.
- Todd Pigram

Cloud Architect, Managed Services Organization

MCPc