Mass General Brigham enables remote patient care with Citrix and Azure

As the largest private network in the Commonwealth of Massachusetts, Mass General Brigham has over 190,000 IP addresses and 78,000 employees—26,000 working remotely—each with a unique set of applications. They are agnostic to the endpoint device and allow their staff to access their virtualized applications through Citrix Workspace, enabling them to work from where the work can get done. During the COVID crisis, they went from 9,000 virtual visits per month to over 250,000 per month, and over 1M since March. They have been able to do this through their EHR delivered using Citrix. For Mass General Brigham, they view cloud as a platform that provides elasticity, the ability to burst, and a built-in disaster recovery system.

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We set up Boston Hope which was at the Boston Convention Center. Literally within 3-5 days, we had an operating hospital. And one of the reasons we were able to do that is we actually used Citrix over Raspberry Pis and really using VDI rather than putting devices out there.
Jim Noga
CIO
Mass General Brigham

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