items leads municipalities with Citrix ShareFile in the Cloud

Founded in 1999, items GmbH is an IT service provider for municipal utilities and public transport. Its services range from consulting on the introduction of IT and application services to the takeover of business processes. The company often acts as an external IT department of municipal facilities. Across five locations 280 employees serve more than 60 public institutions, such as public utilities and transport companies from all over Germany.

Challenge

Despite increased digitization and an explosion of data, many public sector organizations still use cumbersome FTP servers for data transmission that do not meet the security requirements of enterprises. items wanted to provide its customers with a secure tool that would give them control over their data. This would include the ability to store data centrally but for it to be accessed by multiple devices. In addition, the solution should meet the German administrations’ stringent data protection requirements and it required an intuitive and modern interface.

Solution

items already used Citrix XenDesktop, XenApp and NetScaler for customer virtualization services and made intensive use of the video conferencing solution GoToMeeting and the remote support application GoToAssist.

When exchanging data sets, items has confidence in Citrix. In ShareFile, items found a tailor-made cloud-based product that enjoys great popularity due to its ease of use. Another plus are the Storage Zones - the option to save files on the domestic server.

Advantages

  • The various storage options ensure high cost-effectiveness and flexibility.
  • Storage Zones, configurable access rights and professional encryption of documents ensure data sovereignty. Tracking capabilities and personalized e-mail notifications provide full transparency about the account activity and access to files.
  • Thanks to mobile apps, employees can use their iPad, iPhone or Android devices to, at any time, access relevant files and exchange them with external partners.
  • Due to its intuitive operation, Share File is easily usable even for less tech-savvy employees. Integration with Microsoft Outlook makes it easy to send big files in a familiar mail environment.

About Citrix

Citrix (NASDAQ:CTXS) is a leader in mobile workspaces, providing virtualization, mobility management, networking and cloud services to enable new ways to work better. Citrix solutions power business mobility through secure, personal workspaces that provide people with instant access to apps, desktops, data and communications on any device, over any network and cloud. This year Citrix is celebrating 25 years of innovation, making IT simpler and people more productive. With annual revenue in 2013 of $2.9 billion, Citrix solutions are in use at more than 330,000 organizations and by over 100 million users globally. Learn more at www.citrix.com.

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At Citrix, we get everything under one roof, enjoy great customer support and also have peace of mind that we have an experienced and established player on our side
- Alexander Sommer

Solution architect, IT operations

items