Contact Support

Citrix is committed to helping you be successful with our solutions. To ensure that your support request is routed to the correct resources, please select one of the options below, regarding your support agreement.

We have made changes to streamline your My Support experience. If you would like to review these changes, please find the My Support Guide located here.

I have a support agreement

  • Open a case
  • View cases
  • View entitlements

Learn more about support options.

I don't have a support agreement

  • General inquiries
  • Account maintenance
  • Licensing and renewals

Call Support

North America:
(800) 424-8749

Support outside North America:
Technical Support
Customer Service

Support Portals
ShareFile and Podio