Services and tech support

Solve complex problems. Innovate new technology.

Our services and tech support team develops, designs, and implements cutting-edge Citrix product deployments for some of the world’s biggest businesses.

Why services and tech support at Citrix?

Rise to the challenge

You’ll get a chance to tackle hard-to-solve technical problems while gaining exposure to our portfolio of world-class products.

Make a difference

Help create a world-class service experience for customers and partners in problem identification and resolution.

Work with the very best

Enjoy rewarding opportunities to collaborate with smart people who will challenge you in a fast-paced and exciting environment.

Work in a creative, collaborative environment with a diverse team. Citrix employees get 2 days off a year to volunteer in their community.

Services and tech support teams & roles

Tech Support Engineer
The interface directly with customers and clients ensuring their success of our core products.

Escalation Engineer
Customer success depends on your ability to resolve complex issues in a reasonable amount of time.

Field Services Manager
Deliver critical situation management and critical account management services to global clients.

Enterprise Support Account Manager
The face of Citrix to our customers and clients.  ESAMs work with our largest customers providing one-on-one technical support, account management, and project management.

Professional Services Consulting
Implementation services that range from short, pre-defined  installation to fully customized network optimization and application delivery architectures.

Work with all ranges of clients from Consulting Services, Enterprises to dot.com and cloud service providers, to large communications service providers.

Featured services and tech support jobs

Here are just some of the roles we’re recruiting for right now.

Professional Services Consultant
Multiple locations, USA

Senior Escalation Engineer
Santa Clara, California, USA

Next steps

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Citrix Systems, Inc. is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination on the basis of age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability, protected veteran status, and other protected classifications.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at (877) 924-8749 or taoperations@citrix.com.