This blog describes how to configure Touch ID restriction on XenMobile Server and end user experience when Touch ID is enabled/Disabled for iOS devices.

Pre-Requisites:

  1. Up and running XenMobile 10 environment.
  2. iOS devices (minimum version 8.1) that support Touch ID and have at least one fingerprint configured.

Configuration Steps:

  1. Login to XenMobile Administrator console using a web browser and Click on Configure > Device Policies.

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2.  Click on Add > Restrictions.

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3. Provide a name for this restriction policy (Ex: Touch ID Restriction) and select iOS only from the Platforms section.

Click Next

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4.  Search for Policy “Touch ID to Unlock device” and Turn it ON.

Click Next.

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5. Select the delivery group to which you want to apply this restriction policy ( In this example we are pushing this to AllUsers Group).

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End User Experience: :  End user Experience when Touch ID setting on iOS device is turned to Off and XenMobile Touch ID Restriction policy is set to On(i.e. Restriction Policy in above step 4).
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As you can see from the above screenshot when Touch ID restriction on XenMobile server is set to ON, users will be able Turn ON or OFF the iPhone Unlock option on iOS device settings (High Lighted in the above screenshot).

Use case 2: End user Experience when Touch ID setting on iOS device is turned to Off and XenMobile Touch ID Restriction policy is set to Off (i.e. Restriction Policy in above step 4).

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As you can see from the above screenshot, when Touch ID restriction on XenMobile server is set to OFF, users will not be able Turn ON or OFF the iPhone Unlock option and it will be grayed OUT as we can see in the highlighted field in the above screenshot.

Use case 3: End user Experience when Touch ID setting on iOS device is turned to ON and XenMobile Touch ID Restriction policy is set to Off (i.e. Restriction Policy in above step 4 to OFF).

Touch ID (iphone Unlock) is turned ON before Applying Restriction Policy:

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Touch ID (iphone Unlock) is turned OFF and Grayed out after Applying Restriction Policy:

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As you can see from the above two screenshots, when Touch ID (iPhone Unlock) on iOS device is Turned to ON and Restriction policy is applied to Off it does two things 1. It turns OFF the current Touch ID (iPhone Unlock) setting 2. Touch ID (iPhone Unlock ) option will be grayed out not allowing users to enable or disable.

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