eG Enterprise: A complete solution for observability, monitoring of healthcare apps
This is a guest blog post by Shashidhar Reddy M, Product Marketing Manager at eG Innovations.
Healthcare organizations have heterogeneous, multi-vendor IT infrastructures that must ensure that IT services are available at all times and perform as expected to meet the critical needs of healthcare professionals and the patients they care for. If performance is slow, the quality of patient care suffers. In the absolute worst case, IT issues can lead to data exposure, legal liability, and harm to patient outcomes. With so much at risk, an organization’s healthcare IT must have a total performance management solution.
Citrix digital workspace technology is widely used in the healthcare industry to provide physicians with immediate secure access to medical data across networks, facilities, and devices. With Citrix solutions, data is stored in the datacenter or in the cloud, not endpoint devices.
One of the biggest challenges healthcare organizations face is to make sure that the data and the entire Citrix virtual apps and desktop delivery chain is working well so healthcare professionals have access to data whenever or wherever they need it.
eG Enterprise takes a holistic, end-to-end view of performance, starting with user experience and providing instant drilldowns and diagnoses to enable timely remediation of any performance problems.
With eG Enterprise, you can:
- Be the first to know when your users experience Citrix VDI login issues, application slowness, latency and bandwidth issues
- Enable healthcare IT admins to proactively track performance and resolve issues before users call and complain with our synthetic and real user monitoring (RUM) technologies
- Simplify IT operations by being able to monitor across each and every layer and tier of the Citrix stack and the supporting infrastructure from one console
- Eliminate finger-pointing among teams by finding the root cause of the issues in minutes
- Get detailed Citrix VDI insights, monitor every Citrix VDI tier, and see topology views highlighting where performance bottlenecks lie
- Monitor the core healthcare applications and databases
- Get analytical insights to right-size, optimize, and plan your infrastructure
- Monitor interdependencies such as thin-clients, printing infrastructure, Active Directory, IIS servers, networking, databases, and more, even beyond the Citrix stack
eG Innovations, a Citrix Ready partner, will provide live demos showing how to enhance the observability, productivity and monitoring capability of your healthcare infrastructure during HIMSS23.
During the live event, held April 17-21, you can visit us in person at booth #674. We will be showcasing the integration between Citrix and eG for the healthcare industry in Citrix Ready Partner Pavilion. We will demonstrate how a single unified monitoring solution can handle diverse, heterogeneous, multi-vendor IT infrastructures and can work with all major technologies, including Citrix, VMware Horizon, Microsoft AVD, AWS, Cerner, Allscripts, O365, and more. And there will be one-on-one executive briefing discussions.
Learn more and register here. We’ll see you in Chicago!
Find out what’s new with eG Enterprise v7.2 here and try it for free today.
- eG Enterprise works on cloud environments, hybrid-cloud setups, and on-premises deployments
- Deploy eG Enterprise using our SaaS platform or on-premises
- Suitable for monitoring applications, digital workspaces and IT infrastructures
