Last month, we broadcasted our “What’s New with Citrix Virtual Apps and Desktops – Q3 2018 Update” webinar. We covered the latest and greatest features and innovations in our cloud service as well as what’s new in our traditional 7.18 and 1808 current releases.

We’d like to thank those of you who attended. We hope you found the information helpful as you begin planning your app and desktop delivery strategy. If you missed the webinar, a recording is available on-demand.

We received many great questions from attendees. We had the opportunity to answer several queries live during both sessions, but there are always questions that we simply don’t have time to cover. We’ve compiled, organized, and answered the frequently asked questions below:

  1. Will the next planned Citrix Virtual Apps and Desktops LTSR support Windows Server 2019?Answer: With the 1808 release, we announced Day One support for Windows Server 2019, which released this month. We also announced that the next Citrix Virtual Apps and Desktops LTSR is targeted for the second half of 2019. Since the LTSR rolls up all of the latest features and innovations from preceding Current Releases (CRs), the next LTSR will have VDA support for Windows Server 2019.
  2. Are NVENC and H.265 support considered Premium features?Answer: Citrix continues to deliver industry-first graphics-acceleration capabilities for app and desktop virtualization. HDX 3D Pro is a feature of Citrix Virtual Apps and Desktops (formerly XenApp and XenDesktop) and it contains a set of graphics acceleration technologies designed to optimize the virtualization of rich graphics apps. HDX 3D Pro capabilities, including NVENC support and H.265 encoding capabilities are an entitlement in ALL editions of Citrix Virtual Apps and Desktops including the Citrix Cloud service.
  3. Can you summarize the Linux VDA updates and give some insights into what’s coming?Answer: Linux VDA continues to garner interest from our customers — not only due to the unique demands of Linux users, but also due to the number of recent feature releases. If you’ve been following the Citrix blog posts about our feature announcements, you’ll remember that this year, there were a number of Linux VDA feature updates aimed at security, experience and administrative enhancements, including Adaptive Transport, which improves the end user experience in accessing published Linux apps and desktops across the WAN. Machine Creation Services integration is another feature update that allows Citrix admins to rapidly provision Linux apps and desktops across larger deployments. In the future, we’ll be releasing even more enhancements that positively impact user experience, security and administration of Linux VDA. The net result is that you and your customers will have even more choices as to how virtual apps and desktops resources are published. Watch for future “What’s New in Citrix Workspace blog posts for the latest updates on Linux VDA.
  4. Is the ability to see full session RTT (round trip time) values on the roadmap for Citrix Director?Answer: Today, the ability to see full session Round Trip Time data already is part of HDX Insights. It is available to customers using Citrix Application Delivery Management Premium edition (previously NetScaler MAS). More information on this functionality can be found here. To simplify access to this data, we also have plans to add ICA Round Trip monitoring inside a future release of Citrix Analytics.
  5. Will pooled/random desktops be supported for Local Host Cache (LHC) with Citrix Cloud?Answer: Local Cost Cache has been a feature of the on-prem platform since XenApp and XenDesktop 7.12. LHC enables users to access their resources even if the Delivery Controllers or site database is down or unavailable. We have officially introduced this feature to the Citrix Virtual Apps and Desktops service. Now, if the Cloud Connectors in the Resource Location lose their connection to the Citrix Cloud control plane, users can still start a new session and reconnect to disconnected apps and desktop sessions. Currently, there are no plans to support Managed/Random desktops with Local Host Cache from Citrix Cloud, as this could be a security risk for customers. The reason relates to users with high-level privileges: they have the potential to access desktops that are not assigned to them and make changes that could introduce risk into the organization’s IT environment.
  6. Is Citrix Cloud for Azure Gov only available for U.S. government?Answer: Citrix Cloud for government — including (Citrix Virtual Apps and Desktops for government) is only available to U.S. federal, state and local government entities or commercial organizations that work directly with the U.S. federal government. (Commercial organizations must have approval from the Microsoft Azure Government Team in order to qualify to use Citrix Cloud for government).
  7. Will SCOM slowly be deprecated? Will Citrix Director take over?Answer: We have many customers using the Citrix SCOM management packs in both the quarterly and LTSR releases. Today, we have no plans to deprecate this functionality. In the future, however, we do have plans to deliver improved performance and infrastructure reporting in Citrix Analytics.
    There may be some overlap, but each performs valuable tasks.
  8. What is the new name for Citrix Workspace Suite licenses?Answer: Citrix Workspace Suite 2018 licensing includes a Citrix Virtual Apps and Desktop Premium license (on-prem/perpetual/user). In addition, it includes the Citrix Endpoint Management (formerly XenMobile) service per user (Enterprise Transition SKU) license. The license is comprised of both the Citrix Endpoint Management service (cloud) and ShareFile Advanced service (cloud). This new offering is different from the original Workspace Suite bundle that included only on-premises components. Citrix Workspace Suite 2018 provides customers with the ability to deliver the new Workspace app experience because Citrix Endpoint Management service is part of the Citrix cloud-based Workspace Platform. Additionally, Citrix Endpoint Management service offers more UEM features and automated updates/fixes than the legacy on-prem version (XenMobile). The original Citrix Workspace Suite, with only on-prem components/licenses, is still available for customers who are unable to consume any cloud-based services.
  9. What are the latest innovations since the XenApp and XenDesktop 7.15 LTSR?Answer: Release after release, based on feedback from you, we continuously develop product features to address new use cases. Our goal is to enhance the user experience, extend administrative flexibility, and improve the security of Citrix Virtual Apps and Desktops. We covered many innovations in the webinar such as optimized web-based Microsoft Teams, NVENC and H.265 with Virtual Apps, webcam plug-n-play, and battery status overlay from the local endpoint. This matrix compares XenApp and XenDesktop 7.15 LTSR to recent current releases and highlights the latest capabilities in each Current Release (CR) since the 7.15 LTSR.
  10. Is PVS (Citrix Provisioning) available in Citrix Cloud?Answer: We know that you may want to leverage the Citrix Virtual Apps and Desktops service while running your virtual desktops and virtual application servers on-premises. Now you can leverage Citrix Provisioning within your Citrix Virtual Apps and Desktops service subscription to provision VDAs when running on-premises workloads. With this new feature, you will be able to use the Citrix Virtual Desktop setup wizard (formerly XenDesktop setup wizard) in the Citrix Provisioning console and the Machine Catalog setup wizard in Studio from Citrix Cloud. Check out the product documentation for more details.
  11. How can admins take advantage of the new Workspace app UI with their on-premises deployments?Answer: Our goal with the new Citrix Workspace is to help organizations transform their businesses and change how users get their work done by giving them access to all their resources from a single location. The Citrix Workspace app does just that. We understand that fully shifting to cloud services doesn’t happen overnight, and that there may be reasons for organizations to keep their workloads on-premises. This is why we’ve developed solutions that give our customers choices. Earlier this year, we announced the availability of Citrix site aggregation. Citrix site aggregation is the feature that allows organizations to bring their existing on-premises virtual apps and desktops into the new Citrix Workspace experience. With this new feature, organizations can institute a trial or purchase other Citrix Cloud services, such as Citrix Files or Citrix Access Control. In doing so, they can incorporate their existing on-prem desktops and apps, giving users access to the new Citrix Workspace experience user interface. There’s also another thing that is noteworthy: the new Citrix Workspace app is fully backwards-compatible with on-premises Citrix StoreFront. That means users who update Citrix Receiver to Workspace app will experience little impact to their productivity.
  12. I see that Citrix integrates with Microsoft Skype for Business and Microsoft Teams. Is there any integration with Cisco Jabber?Answer: A key pillar of Citrix HDX technology is Unified Communications. Unified communication (UC) tools are gaining tremendous adoption for collaboration and productivity. In addition to our partnership and integration with Microsoft’s UC tools — Skype for Business and Microsoft Teams — we worked closely with Cisco to develop the Virtualization Experience Media Edition (VXME), which is available for download from Cisco. VXME allows you to run Cisco Jabber in your virtual desktop or as a published application. The audio and video processing is offloaded to the endpoint. This improves the user density of your virtual infrastructure, since the CPU-intensive processing is offloaded. It also increases server scalability and provides the best possible experience to your users.
  13. Will the new Citrix Workspace app work with previous releases of XenApp or should we stick with the current client?Answer: We’ve folded all the capabilities of Citrix Receiver into Citrix Workspace app, and we’ve added in more workspace capabilities. Citrix Workspace app, as mentioned earlier, is fully backwards compatible with on-premises Citrix StoreFront and with previous versions of XenApp. However, it is important to note that customers running 6.5 or prior versions are encouraged to upgrade to 7.x versions or later, as older versions of XenApp no longer are supported. For a guide on how to upgrade from previous versions to 7.x, check out our dedicated page for details.
  14. Can I do an in-place upgrade to the new 1808 from a 7.6 LTSR installation?Answer: There have been numerous new features and innovations since the XenApp and XenDesktop 7.6 Long Term Service Release (LTSR). Upgrading to Citrix Virtual Apps and Desktops 7 1808 will enable you to take advantage of the latest and greatest innovations, including Adaptive Transport, Session Watermarking, Webcam plug-n-play, Local Host Cache, App Groups and Tagging, Zone Preferences, HTML 5 video redirection, Browser Content Redirection, Day One support for Windows Server 2019, and numerous ICA improvements. These feature summaries that compare XenApp and XenDesktop 7.6 LTSR to 7.15 LTSR and compare XenApp and XenDesktop 7.15 LTSR to the recent current releases will give you an overview of the latest capabilities that you can take advantage of after you upgrade from XenApp and XenDesktop 7.6 to Citrix Virtual Apps and Desktop 7 1808. Even better, you can perform an in-place upgrade from the 7.6 LTSR to the 1808 CR. Check out this product documentation to get started today.

Thanks for reading and in case you missed it, check out the recoding of our webinar on-demand: “What’s New with Citrix Virtual Apps and Desktops – Q3 2018 Update.