This is an exciting and fast changing digital age. Fujitsu and Citrix see that the digital world is creating both opportunities and challenges in equal measure that will require organizations to re-imagine the way they interact with people, systems and technology.
To remain competitive organizations need to find new ways of working. They need a strategy that drives business value, streamlines operations and fits the digital era. This will help attract and retain the brightest minds and create a culture that’s even more focused on success.
Denise Lee Yohn author of ‘What great brands do’ writes that with over 90% of businesses competing over the Customer Experience (CX), the new competitive frontier must naturally shift to the Employee Experience (EX). This is even more important as the workforce is also workforce is changing too. Creating, enabling and nurturing an excellent customer experience is what separates the winners and losers, but Forrester predict 30% of companies will see decline in growth in 2018 as a direct result of customer experience performance.
Working closely with Citrix, Fujitsu have published their findings, and by 2025 more than half of the workforce in major economies such as the US and the UK will be working in a freelance capacity, 30% of the workforce will be working remotely and millennials will make up 75% of the global workforce.
A recent Harvard Business School survey showed that the millennial worker, more than anything, is looking for an employer who empowers them. The traditional 9 – 5 doesn’t exist for millennials anymore. In fact, it’s been reported that because they value balance so much, 77% of millennials say a flexible work schedule enables them to be more productive, and they will actively seek out companies that offer this.
If we are going to engage on Employee Experience, we need to create a workplace that positively attracts diverse millennials and provides for a inclusive workplace in which freelance workers can quickly and effectively contribute.
We can’t deliver an excellent customer experience if we don’t provide a great employee experience and partnering is essential to ensure success. We need to act now! Citrix and Fujitsu have the vision and track record to ensure our joint customers are ready to excel in the workplace challenges of today and tomorrow.
Fujitsu will be a GSI sponsor of Citrix Synergy 2018, an event second to none in building confidence into your digital transformation to evolve employee experience.
Immerse yourself at Synergy and connect with Fujitsu.