In the past few months, the Citrix SCOM Management Packs have become among the most popular Platinum value-add features for XenApp and XenDesktop customers. In fact, 97 percent of customers surveyed would recommend SCOM management packs. Here, I’ll introduce the salient features and enhancements in the Citrix SCOM packs that were just released this quarter.

Day 1 support for Windows Server 2016 and Microsoft SCOM 2016!

Citrix SCOM packs offer a great way for administrators to monitor the health of the entire Citrix stack from within System Center Operations Manager. Our close partnership with Microsoft has enabled Citrix to move in lock-step with the latest releases from Microsoft. As an example, the latest versions of the Citrix SCOM Management Packs are built and validated to fully support RTM builds of Windows Server 2016 and Microsoft System Center Operations Manager (SCOM) 2016.

New user activity reports: who used what and for how long?

The user activity reports in the Citrix SCOM packs are designed for IT administrators to primarily find answers to questions like “Who launched a specific virtual application or desktop during the selected time-period?” or “What was the usage duration in terms of hours/minutes for each user?” or “Is the usage in compliance with our company’s policies?”.

The new reports introduced in this release include:

  1. Application user activity report that shows usage for a selected application
  2. Desktop user activity within a delivery group

application usage report

Figure 1: Application user activity report showing instances of usage
along with user name and duration

Server OS machine report: top/bottom N reports by performance and active sessions

This release also introduces two new reports to help administrators find out the most and least loaded server OS machines in terms of:

  1. The number of active sessions running on those machines
  2. Resource usage on the machine – CPU, memory, disk latency, etc.


Figure 2: List of top Server OS machines by maximum number of active sessions

Citrix SCOM Management Pack for ShareFile

Apart from the new features included in the XenApp and XenDesktop management packs, we are also pleased to announce the first release of Citrix SCOM Management Pack for ShareFile in this bundle. Read our blog post on the for more details.

Compatibility with new product versions

The new set of Citrix SCOM packs support the latest product versions including XenApp and XenDesktop 7.11, StoreFront 3.7, XenServer 7.0 and NetScaler 11.1. Please refer to the version compatibility matrices for complete details.

Try these new features and enhancements now!

For XenApp and XenDesktop customers with Platinum edition, we encourage you to download the latest version of Citrix SCOM Management Packs by logging into your Citrix account and select XenApp or XenDesktop from the product menu to access the latest Platinum edition and components.