On September 14, 2016, I hosted a webinar with John Mitchell, Senior Systems Administrator, WellSpan Health. The name of the event was “Why Healthcare IT Prefers Citrix over VMware: A Dose of Security in an Unsecure World.”

John and I compared and contrasted Citrix XenApp and XenDesktop with VMware View. We highlighted the reasons that Citrix leads the desktop virtualization market, especially in healthcare: XenApp and XenDesktop deliver the best user experience at a lower cost, context-aware security and flexible, simple management. We also highlighted the technical differences and security features in each platform.

We addressed the following top-of-mind concerns:

  • Secure application and data delivery in healthcare IT environments
  • Key healthcare use cases
  • Specific security capabilities that are unique to Citrix
  • VDI scenarios
  • VMware Horizon View “pilot” failures and suggested actions.

Due to the breadth of information covered in this virtual event, however, it was impossible for us to answer all of the questions posed by attendees. That is why, as promised, we’re providing answers through this blog post now.

Q: Is it necessary to have third party software for secure printing from any device to any printer?

A: No, both XenApp and XenDesktop offer secure network printing out of the box with Citrix Universal Print Server (UPS). However, if you need secure pin-based printing, then we also integrate with Citrix Ready printing specialists, like Uniprint and ThinPrint, that bring added value to printing scenarios.

Q: Does Citrix work well for dynamic images such as streaming cine loops for viewing cardiovascular imaging studies at 30 frames per second?

A: Yes. Additionally, the recent release of 7.11 includes new capabilities that improve the experience:

  • NVENC H.264 hardware encoding with 4:4:4 visually lossless quality
  • Adaptive Display v2 CPU-based Selective H.264 encoding

Q: Can Citrix be used as a virtual desktop for applications running on VMware?

A: Yes, XenApp and XenDesktop can deliver applications regardless of hypervisor or the cloud the applications that are being hosted.

Q: Please explain the “double hop” scenario in more detail.

A: Double hop occurs when XenApp applications are published or delivered inside of VDI sessions. In this kind of scenario, the end-user experience can be affected because it runs through VDI desktop to the XenApp application. Citrix has resolved printing issues, client name passthrough and other small details to make sure this use case works efficiently.

Q: Please elaborate on AppDNA.

A: AppDNA application migration is included with XenApp Platinum Edition, so your organization can confidently discover, automate, model and manage applications for faster application migration, easier application virtualization and streamlined application management. You can find more information here.

Q: (Posed to WellSpan Health) How large is your Epic Systems EHR deployment?

A: 5000 users.

Thank you again for your participation in the webinar. We’re glad so many of you were able to tune in for this virtual event. Access on demand recording

To view the diverse use cases for which healthcare customers have implemented Citrix technology into their environments, click here.

*If you are in the healthcare industry, we invite you to begin a dialogue with us. You can share your thoughts on the topics in this blog or any other healthcare IT issue with a Citrix researcher by clicking here.