On a day to day basis there are many users enrolling in a XenMobile solution offered by their company.  XenMobile provides different enrollment methods, allowing the admin to choose which method fits their uses best. To help our customers troubleshoot any enrollment issues on XenMobile for Android, we have prepared a helpful document using our experiences and observations learned from experiences both in-house and field.

We have arranged this document into three main section:

  1. Enrollment errors observations for different types of enrollment method.
  2. Possible causes and relative reference logs.
  3. Methods the admin can in-cooperate to fix the issue.

You can download this document by clicking on the link below and leave us a comment with your feedback!

Enrollment issues observed on Android using standard enrollment; click here

Enrollment issues observed on Android using Certificate based Authentication; click here