One of the most common questions we hear is: what is the return on investment that can be expected when purchasing XenApp? To help answer that question objectively, Citrix recently commissioned Forrester Research to conduct a Total Economic Impact (TEI) study to learn more about the ROI that customers experience when deploying XenApp.

Forrester set out to understand the benefits, costs and risks associated with an individual XenApp deployment. They interviewed IT managers from a large manufacturing company[1] that have been using XenApp for several years and applied Forrester’s Framework and Methodology to determine the total economic impact. They learned that their business was primarily benefitting from XenApp in three ways:

  1. Reduced costs of access to enterprise applications
  2. Consolidating licenses of legacy applications
  3. Providing secure access of applications to third parties

Let’s take a closer look at the results.

Reduce costs of access to enterprise applications

Prior to XenApp, the customer supported 10,000 users of SAP applications. Those users increasingly needed access to SAP from mobile devices and varied operating systems. Keeping up with the different devices and operating systems became very expensive. Enter XenApp. Now they can deliver SAP as a virtual app to any device without having to constantly update the app for every device.

XenApp allows us to support applications to users across all kinds of devices, making the central IT organization more device agnostic.

Consolidate licenses of legacy applications

Before XenApp, every user needed a unique license to have the app on their individual device. Because not every user needs to access apps at the same time, the customer could virtualize applications in XenApp and use a concurrent license model for the legacy apps. Now a large pool of employees can share a limited number of app licenses, resulting in the need to purchase only a fraction of the legacy application licenses compared to their previous deployment model.

Provide secure third-party access to enterprise systems

The manufacturing customer Forrester interviewed works extensively with third-party contractors and partners. This part of their workforce needs access to the same enterprise applications that a full-time employee would use. Prior to implementing XenApp, the customer had to provide over 800 simultaneous VPN connections and the security policy administration that goes along with them. With XenApp, those VPN connections are no longer necessary, saving them a bundle.

What was the ROI? How quickly did they achieve it?

To learn more about how this customer saved and their exact ROI, download the Forrester study, “Total Economic Impact of Citrix XenApp.” The paper goes into greater detail about the number of licenses purchased, exact ROI, cost of their implementation and their savings.

Get the paper today.

[1] The customer preferred not to be named as they were revealing some sensitive financial data.

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