Australian businesses are being held back by outdated business models.

Despite all the talk in recent years, flexible working is still a privilege enjoyed by a lucky few. And it could be costing the Australian economy billions of dollars every year.

As we work toward building an economy built on innovation, Australian businesses must address the demands of its workforce, enabling them to work in ways and from places suited to their needs. Because if not, we risk losing our best talent to those countries which are delivering this new world of work. What’s more, studies – such as this one from Deloitte – highlight the positive impact new models have on productivity.

With this in mind, I want to shine the spotlight on Australian-based builder Porter Davis, which has adopted a new activity-based-working model to address evolving business demands.

Tasked with streamlining its six regional offices into one central location—which presented the prospect of relocating 500 employees—Porter Davis needed to find a way to mitigate the business impact this could potentially create.

The solution is an activity-based-working model—built on Citrix technology—that makes it possible for the company’s workforce to remain productive on any device, from anywhere.

In speaking about the project, Porter Davis’ Group IT Manager, Warren Arbaitman, told me:

We were fully aware of the range of challenges we might face along our journey, so were focused on delivering a platform assuring employee concerns and allowing us to work like business as usual through the change and into the future.

Using Citrix XenDesktop and Citrix XenApp, Porter Davis has dissolved the concept of fixed desks and deployed a virtual environment providing its workforce with secure and seamless access to the corporate network from outside traditional office boundaries. As part of the move, the company supplied employees with devices allowing them to work remotely or during the morning commute.

Through the Citrix technology deployed, we have been able to boost employee productivity and retention – both areas at risk if our relocation was not a success.

The benefits don’t stop there, however.

The transition enables Porter Davis to adopt a “paper-light” strategy, reducing its carbon-footprint and dramatically decreasing overheads. Using Citrix ShareFile, the company has eliminated paper-based customer communications, meaning it is able to track and respond to customer engagements in real-time, as well as reduce the risks associated with handling sensitive materials.

The challenges faced by Porter Davis are common among many Australian businesses today – accommodating a new world of work and achieving more with less. Porter Davis is a great example of an Australian business not afraid to change traditional business models in order to succeed in the current and future economy, and I look forward to seeing many more companies follow its suit in the future.

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