My last post highlighted the growing interest in the new business workspace, the transition from the traditional business desktop to a unified workspace with all the apps and data people need to work, accessible from any device.
Most people’s first real experience with a workspace is when they start to use their business desktop or apps from a different device like their home PC or Mac, iPad, or a thin client.
It might feel like a big step to advance beyond from their trusty and (mostly) reliable traditional office desktop to a new business workspace. But if you’re checking email on your phone, or accessing one app remotely, those are baby steps toward the workspace. And if the remote experience was a struggle, chances are, you were using something other than Citrix.
This “workspace leap” is often driven by a desktop replacement or VDI project. And according to TechTarget, the main reason this leap tends to be a big deal is that many of these projects struggle, often due to a poor user experience. Their virtual desktop just doesn’t work as well as their trusty business desktop. Virtualizing the Windows desktop environment and making it work as well or better than a PC is not easy, and not all technology solutions are equal.
Experience Matters: Seeing is Believing
User experience is one of the primary reasons #EveryoneUsesCitrix. My view is arguably biased, so don’t just take my word for it. Industry research explains how Citrix delivers the best user experience for VDI and published applications.
The quality of the experience may be based on complex technologies, but identifying a good versus a poor user experience is actually pretty easy. Check out this video that compares the leading VDI vendors–Citrix and VMware–doing simple tasks everybody does for work: opening apps, printing documents and saving files to thumb drives.
The facts: Citrix delivers a near native experience, up to 7X faster than VMware.
• Open an app: VMware takes almost 20 seconds, Citrix less than 3 seconds
• Print a file: VMware takes over 100 seconds, Citrix less than 45 seconds
• Save to a USB: VMware takes over 80 seconds, Citrix less than 40 seconds
This explains why some VDI projects fail; they probably aren’t using Citrix. VMware response times make their solution virtually unusable. Now, this was one user for a few minutes of a workday. If you multiply by thousands of users over a period of a year, then we are talking about millions of dollars in productivity loss. The comparison video makes it crystal clear why #EveryoneUsesCitrix.
Delivering a Complete Unified Workspace Experience
There are more examples of simple everyday tasks at which Citrix excels, like Generic USB redirection to cloud for Citrix XenApp, which allows doctors to connect their ECG machines to their medical apps. Or application shortcuts, start menu integration and full Aero experience – all part of the Citrix user experience difference. That’s simple stuff.
What about more complex workflows like using 3D apps, or the new 4K monitors? Watch a side-by-side video to compare the user experience on a 4K monitor.
The results: In my opinion the VMware experience is nearly unusable, while the Citrix experience looks and feels native. What do you think?
Unified Communications in the New Business Workspace
Speaking of native, how many businesses today are moving to unified communications – like Skype for Business – and cutting the cord to the office phone? Hmmm – the traditional business desktop is disappearing, and now the office phone … I am detecting a trend. Can virtual desktops run Skype, and actually deliver a usable experience? Let’s just look at Citrix this time:
Watch Skype for Business with XenApp and XenDesktop while providing an experience identical to the traditional PC. Can you see any difference between native application and Citrix? That’s what we mean by market leading user experience.
Finally, this is all fine working in the office, but what about going mobile? What does the experience look like over low bandwidth connections? Check out this comparison using virtual apps and desktops over very low bandwidth. The results are the same – Citrix works. As for VMware … well, you decide.
As you make your leap of faith to a new business workspace – for simple office tasks, complex 3D apps on 4K monitors, unified communications, or working over low bandwidth – make sure you are using the technology that has consistently delivered the best workspace experience for virtual apps and desktops. It’s why #EveryoneUsesCitrix.
Download a free Citrix trial to evaluate the user experience for yourself.