Last June we released Secure Mail 10.0.7 which added enhanced support for Apple Push Notifications. With this improvement, Secure Mail provides badge updates in real time and faster app wake up for lock-screen and banner notifications.

Click here for more information on what we introduced with Secure Mail 10.0.7.

For 2016 we’ve made some performance and feature enhancements that we want to make sure you’re aware of.

Turbo Charge your notification experience.

Near real-time notifications can be realized but you first need to check a couple of settings to take advantage of the improved performance.

The NetScaler Gateway, by default using the XenMobile NetScaler Wizard, disables split tunneling.  Our research indicates that many of our customers leave this setting alone.

If your NetScaler Gateway configuration includes Secure Ticket Authority (STA) and split tunneling is off, NetScaler Gateway must allow outbound SSL (over 443) connection from NetScaler (when tunneled from Secure Mail):

  1. For Americas: https://us-east-1.pushreg.xm.citrix.com (IP: 52.7.65.6; 52.7.147.0)
  2. For EMEA: https://eu-west-1. pushreg.xm.citrix.com (IP: 54.154.200.233; 54.154.204.192)
  3. For APAC: https://ap-southeast-1. pushreg.xm.citrix.com (IP: 52.74.236.173;  52.74.25.245)

Additionally, with XenMobile 10.3 Secure Mail for iOS we have fine-tuned performance to increase the frequency and duration of app wake-up, sync and notifications in the background when an APNs event occurs.

Customize your notification experience. 

XenMobile Secure Mail 10.3 for iOS also introduces new ways to customize your notification experience.

XenMobile apps, including Secure Mail, are designed to help business users work more efficiently from their mobile device.  A common challenge for users on-the-go and away from the office is identifying the most important communications and messages first.

Secure Mail 10.3 supports VIP functionality.  This feature allows the user to create a customized inbox for contacts designated as VIPs and apply customized ringtones for both VIP and calendar notifications.

For more information on Secure Mail notification services click HERE.

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