On Friday, December 4th, Citrix hosted a Twitter chat with Cali Yost, Founder and CEO of Flex+Strategy Group/Work+Life Fit, Inc. She had lots to say about the changing workplace, as well as some new research conducted by ORC International, her company and Citrix, and the things companies can–and should–do to catch up. — NL

The workplace—and the way we work—has changed.

And still, we—organizations, individuals, managers and teams—haven’t caught up to those changes, nor have we adjusted the way we think about how we get our jobs done. How do we realize the full potential of this new, more flexible work reality?

First, we have to start from the premise that flexibility is already embedded in the workplace.

New research of a national probability sample of full-time U.S. workers conducted by ORC International and sponsored by the Flex+Strategy Group/Work+Life Fit Inc. and Citrix confirms this fact:

But a lack of clarity in how to coordinate and use that flexibility, exacerbated by a lack of training and guidance and effective use of technology, leads to ambiguity and inefficiency:

This results in lost potential for business and people:

Trust is critical for work flexibility to be supported and succeed, especially for remote workers:

From the manager’s perspective:

Here are steps with flexible workers can take to prove and maintain that trust:

Staying connected with your team when you aren’t face to face is important; however, the way we connect and coordinate isn’t as efficient as it could be:

Here are some tips for staying connected and being more efficient with team coordination:

Technology helps keep each other informed and get the job done in this new flexible work and life reality.  Here’s the technology we use when working flexibly:

Surprisingly, some of the myths about how remote workers and younger employees coordinate and communicate turn out not to be true. Remote workers are more connected than those in the office and younger employees are more likely to meet face to face:

Even those of us who dedicated our lives to understanding how to help businesses and people master new ways of working required in today’s modern flexible workplace struggle.  My biggest challenges when I started working flexibly included:

Because of investments in technology and collaborative, open workspaces, the workplace is, for the most part, already flexible. The question becomes how to move beyond the current ambiguity and lack of infrastructure, in order to use that flexibility to help organizations and people succeed.

To catch up, managers, people and teams need a new set up tools and skills that reaffirm organizational commitment to flexibility, leverage trust, and allow the work to get done in the more productive, efficient way.

Cali YostCali Williams Yost
CEO and Founder
Flex+Strategy Group/Work+Life Fit, Inc.

An internationally recognized exible workplace strategy consultant, speaker and author, Cali Williams Yost has pioneered new ways to manage work, life and business in the modern economy for nearly two decades.

As CEO and founder of Flex Strategy Group/Work Life Fit— and one of Mashable’s Top 14 Career Experts on Twitter— she’s shown hundreds of organizations and thousands of individuals how to partner for award-winning exible work success. Clients have ranged from Ernst & Young, BDO USA, J.P. Morgan Chase, Novo Nordisk, to the U.S. Navy and the United Nations.

If you’d like to read all of the discussion from last week’s Twitter chat, simply search #CitrixChat or check it out here!