Hopefully by now you’ve registered for Summit and your itinerary is quickly filling up with great sessions and other opportunities for learning and collaboration. But no Summit experience would be complete without hands-on training, and as I mentioned before, Citrix offers its popular Learning Lab sessions in two convenient formats: Instructor-led and Self-paced.

While Self-paced Learning Labs are a great way to learn at your own pace, many past attendees will tell you that the experience of attending an Instructor-led session is hard to beat. On top of getting to interact with your peers, Instructor-led sessions give you the chance to learn straight from a Citrix expert.

All of our Learning Lab instructors are “techies” through and through. They eat, sleep, and breathe Citrix products, and their enthusiasm about the technology is palpable. Lucky for you, they are equally enthusiastic about sharing their knowledge and expertise.

And what better way for you to ask questions and interact with them than in an Instructor-led Learning Lab! No lines to wait in or crowds to fight through; just a small, quiet setting with easy access to a Citrix expert.

So, who are these experts? Let’s meet 7 of them now!

Adolfo Montoya1. Adolfo Montoya

Position: WW Support Readiness Manager
Role: Adolfo’s team is responsible for developing and delivering Citrix Technical Support training on Citrix Networking and Mobility solutions. He also provides technical direction around the onboarding programs for new Support Engineers.
Years of Experience: 11
Certifications: CCP-Mobility, CCE-Virtualization, CCSP
Session: SUM615: Enterprise Mobility Troubleshooting and Strategies for XenMobile
Key Session Takeaways: Students will get hands-on experience troubleshooting a XenMobile deployment and learn the troubleshooting methodology and best practices employed by our own Citrix Tech Support engineers.
When Not Working: Adolfo enjoys traveling around the world—enjoying great food along the way—and listening to trance/house music.

Juan Noa headshot 200x2162. Juan Noa

Position: Support Readiness Specialist
Role: Juan develops and delivers training for new Citrix Technical Support engineers and creates training for new XenMobile product releases.
Years of Experience: 15
Certifications: CCIA, CCEE, CCA-NetScaler, CCSP, MCP
Session: SUM615: Enterprise Mobility Troubleshooting and Strategies for XenMobile
Key Session Takeaways: Students will get hands-on experience troubleshooting a XenMobile deployment and learn the troubleshooting methodology and best practices employed by our own Citrix Tech Support engineers.
When Not Working: Juan enjoys traveling with his wife, listening to music, and reading.

Christopher Rudolph 200x1903. Christopher Rudolph

Position: Senior Technical Specialist
Role: Chris is an expert on NetScaler and CloudBridge and uses his knowledge to development technical enablement materials for Citrix Sales Engineers, Consultants, and Channel Partners.
Years of Experience: 4
Certifications: CCP-Virtualization, CCP-Networking, CCSP, CCNA, MCSE
Session: SUM604: Deploying Citrix NetScaler Unified Gateway for Application Security
Key Session Takeaways: Students will get hands-on experience using the new NetScaler Unified Gateway platform to secure web applications and harden their corporate datacenter by reducing the external-facing IP addresses to a single point of entry.
When Not Working: Chris enjoys watching classic TV shows, relaxing with his family, and volunteering for Dachshund rescues around South Florida.

Bill Lange 200x2164. Bill Lange

Position: Lead Software Engineer
Role: Bill is a seasoned developer who designs and builds Citrix solutions and demo environments for the Citrix Demo Center.
Years of Experience: 20
Certifications: CCSP, MCP, CompTIA Cloud Essentials, CompTIA Network+, Certified ScrumMaster
Session: SUM601: Deploying Linux-based Desktops using XenDesktop
Key Session Takeaways: Students will get hands-on experience installing and configuring the Linux VDA for XenDesktop in order to deliver Linux-based desktops and apps to any endpoint.
When Not Working: Bill enjoys reading, traveling, and collecting and tinkering with vintage arcade machines.

Paul Ghattas 200x2005. Paul Ghattas

Position: Technical Readiness Consultant
Role: Paul develops technical enablement materials and best practices for Citrix Sales Engineers, Consultants, and Channel Partners on the latest and greatest Citrix Networking technologies.
Years of Experience: 2
Certifications: CCP-Virtualization, CCP-Networking, CCSP, MCSE, CCNA (in progress)
Session: SUM605: How to protect your network with Citrix NetScaler
Key Session Takeaways: Students will gain hands-on experience with NetScaler’s wide array of security features, which can be used to secure web applications, prevent the undesired disclosure of confidential information, and maintain regulatory compliance using protection mechanisms such as DDoS, App Firewall, and Rate Limiting.
When Not Working: Paul enjoys traveling and activities including CrossFit, soccer, and hiking.

Paul Walker 200x2116. Paul Walker

Position: Senior Support Readiness Specialist
Role: Paul develops and delivers training for new Citrix Technical Support engineers and creates training for new Networking product releases.
Years of Experience: 17
Certifications: CCP-Networking, CCSP
Session: SUM607: Implementing and Troubleshooting Citrix NetScaler Insight Center
Key Session Takeaways: Students will get hands-on experience implementing and troubleshooting a NetScaler Insight Center deployment and learn the Citrix Technical Support troubleshooting methodology and best practices.
When Not Working: Paul enjoys traveling and seeing different places and is a big fan of detective books.

Lucas Araujo headshot 200x1937. Lucas Araujo

Position: Support Readiness Specialist
Role: Lucas develops and delivers training for new Citrix Technical Support engineers and creates training for new Networking product releases.
Years of Experience: 8
Certifications: CCP-Networking, CCSP, CCNA
Session: SUM607: Implementing and Troubleshooting Citrix NetScaler Insight Center
Key Session Takeaways: Students will get hands-on experience implementing and troubleshooting a NetScaler Insight Center deployment and learn the Citrix Technical Support troubleshooting methodology and best practices.
When Not Working: Lucas enjoys sports such as football and basketball and has recently taken up vegetable gardening.

Hopefully these brief introductions have given you a little insight into some of the instructors you’ll be meeting at Summit. When you arrive to your session, feel free to go up and say “Hi” and introduce yourself—they’ll be glad you did so!

If the instructor for your session wasn’t included here, don’t worry: I’ll be highlighting more instructors in an upcoming post. In the meantime, additional Instructor-led Learning Lab times were recently posted, so if you haven’t yet signed up for a session or registered for Summit, be sure to do so now!


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