Hello! We’ve got some exciting news for the Citrix Community today. We’re sharing this hand-picked list of important How-To, Troubleshooting, FAQ and Tool articles that are related to the most frequently referenced hot topics within the Citrix Tech Support Team for the month of October 2015!

We welcome your feedback! Please leverage the “Was this helpful?” box – available inside every CTX ID so that we can track and listen to your valuable suggestions that you would like to share with us!


CTX201988 – How to Install XenDesktop/XenApp 7.x Controller Hotfixes
CTX136668 – Virtual Delivery Agent (VDA) Registration Flowchart and Troubleshooting Tips
CTX126992 – Troubleshooting VDA Registration with Controllers in XenDesktop
CTX128580 – XenDesktop Support for Microsoft KMS and MAK Activation with MCS
CTX201696 – Support for 4K Resolution and Multi-Monitors

Netscaler/NetScaler Gateway

CTX133904 – Error: “Cannot complete your request” in StoreFront
CTX126793 – Best Practices for Upgrading NetScaler or NetScaler Gateway
CTX127455 – How to Upgrade Software on NetScaler in High Availability Setup
CTX108876 – How to Configure LDAP Authentication on a NetScaler
CTX126154 – NetScaler Displays Error Messages Installing Microsoft SharePoint AppExpert Template Using Wizard
CTX135875 – Troubleshooting Steps for AAA Issues on Exchange OWA through NetScaler
CTX113341 – How to Obtain Performance Statistics and Event Logs from NetScaler
CTX201928 – Troubleshooting Outlook Disconnection Issue through NetScaler


CTX141751 – Receiver Diagnostics Tool
CTX202091 – FAQ: iOS 9 and Citrix Receiver Support
CTX202092 – OS X El Capitan and Citrix Receiver Support
CTX133982 – How to Manually Install and Configure Citrix Receiver for Pass-Through Authentication
CTX200157 – How to Configure Citrix Receiver Pass-Through Authentication for StoreFront or Web Interface


CTX200430 – FAQ: XenMobile 10 and NetScaler 10.5 Integration
CTX136914 – FAQ: Worx Home for Mobile Devices and MicroVPN Technology
CTX200971 – How to Prepare WorxMail for APNs Worx App
CTX141685 – Worx EAS Test Tool


CTX202214 – How to Apply XenServer Hotfixes that Modify Dom0 Kernel when MPP RDAC Multipathing Enabled
CTX200390 – Power Settings in XenServer 6.5: C-states, Turbo and CPU Frequency Scaling
CTX118791 – Multipathing Overview for XenServer 6.x
CTX134951 – How to configure dom0 Memory in XenServer 6.1 and Later


CTX200024 – How to Upgrade System VM Template without Upgrading Management Server in CloudPlatform
CTX202255 – CPBM Telesign Interop Issue
CTX133468 – How to Replace realhostip.com with Own Domain Name on CloudPlatform 4.2.x
CTX200918 – How to Clean Up Tables in Cloud and Cloud Usage Database