But the ability for mobile app users to easily connect and receive fast and quality service and support from a company is still very challenging. So, where is the business-customer disconnect?
The reality is that companies simply haven’t caught-up with customer expectations. Workflows and processes have not yet adapted to the ever-evolving needs of mobile users. The business-customer relationship is still stuck in the 1980’s!
How do we take this relationship to the next level? How do we finally leap forward conceptually and technologically?
The answer to these questions is near! At Synergy (Orlando), we will be introducing the newest and hottest technology in support services: Concierge.
Join us on Wednesday, May 13th at 1:30 PM ET for the Concierge breakout session (#SYN252). We’ll discuss how you can empower your organization and elevate your service and support businesses to the next level. If you are looking for more innovative, simple and secure ways to deliver top-notch service and support to your mobile user community, let us show you how to successfully achieve these goals with a brand-new Citrix technology aimed specifically at providing first-class service to mobile application users.
Don’t miss this opportunity! This is a first-come, first served seating session.
In case you miss the breakout session, come see us at the Concierge demo station in the Solutions Pavilion (booth#16) or check out the Concierge Live Demo Room (Columbia 34) from 8:00 AM to 5:00 PM from Tuesday through Thursday. We’ll be performing deep-dive demo’s and answering all your questions.
And for those of you who are not able to attend Synergy, just watch the Concierge announcement live streaming on Synergy TV during Mark Templeton’s opening keynote Tuesday, May 12 at 9:00 AM ET.
Concierge is coming! Register now and be among the first to get early access May 12. Sign-up here. Receive the latest updates and enter for a chance to win an Apple Watch.
We look forward to meeting you there!
Concierge – Customer Service Reinvented.
Follow us on twitter @CitrixConcierge