If you’ve been to the doctor lately or had any sort of medical procedure completed, you may have noticed that things have changed in recent years: X-rays are now digital, your doctor types on a tablet, the blood pressure cuff now checks your pulse and goes on your wrist, and many more.

While not all offices have the same level of technical sophistication, there’s no doubt that technology in the healthcare industry is changing. What you may not realize, though, is that in addition to the changes in the devices you see the doctors and nurses use, there is a whole back-end aspect to these changes in the way of servers, which play a key role in the modernization of healthcare.

Remote Access

Many healthcare providers are turning to virtualized applications as a secure way for clinicians and staff to enter medical records, order lab work, and check on test results. Using virtualization software, such as Citrix XenApp, the medical professional can access, record, and update data stored on a remote server using their device of choice. But, as with any new technology or operational change, there are often implementation and scaling challenges. In the case of virtualized environments, storage bottle necks can cause performance problems, resulting in poor user experiences.

Tech Team Effort

For Kaiser Permanente, the bottleneck challenge involved scaling the adoption of electronic medical records and its infrastructure, all while providing clinicians accessibility and user-friendly tools. In the medical world, when there’s a serious case, you gather a team of doctors to determine the best solutions and course of treatment. So, it makes sense that when Kaiser faced a technology challenge with its electronic medical records, it gathered a team of specialists, including Intel and Citrix.

Using a combination of the latest Intel® Xeon® processors, Solid State Drives (SSDs), and Citrix Provisioning Server and XenApp, Kaiser was able to roll out a solution that not only provided a solid infrastructure, but also provided cost efficiency. Additionally, the user experience for clinicians was maintained, allowing them to access their own personal settings and data.

Technical Details – Learn More

The challenges and implementation of this comprehensive solution will be discussed in depth during Citrix Synergy. Kaiser Permanente’s Shannon O’Shea and I will present SYN245: Scaling XenDesktop and XenApp with Solid-State Drives in Healthcare. Be sure to attend the session for a chance to win a SSD or a tablet computer.   

There will also be a shortened version of the session with more opportunity to ask questions during a tech talk in the Intel booth (#204) in the expo hall. For more information about Intel’s in-booth tech talks and latest technology, including Intel® Xeon® processors and SSDs, be sure to stop by booth #204 during Synergy.

Ken LeTourneau is a Solutions Architect for Intel
Shannon O’Shea is a Citrix Architect for Kaiser Permanente

Citrix invited the author of this blog post to present at Citrix Synergy 2015 and to participate in a related contest.  The author received an entry into the contest for submitting this Blog.