The XenMobile 10 Migration Tool is here!

Citrix released the migration tool to move from XenMobile version 9 to version 10. This is now available for download at

The Migration tool is embedded in the XenMobile 10 Server and the option can be selected during the First Time Use configuration.

This and future versions of the migration tool will be available to Citrix customers for download at It is very important to update to the latest version (.bin file) before attempting to use the tool.

What’s New

The initial release provides the necessary migration support for MDM functionality only and one of the requirements is for the database to be in MDM mode only. The Citrix XenMobile team will continue to update and provide additional support to MAM and XME later this year.

You will have  2 options when running the XM 10 Migration tool:

  • Test Drive – Option to evaluate the tool: This is for test purposes only as you will be unable to migrate a production setup using this option
  • Production – Option to migrate a production XM 9 environment to the new XM 10 platform.

Why migrate now?

Customers with existing production environments will want to migrate to the new XenMobile 10 platform to take advantage to the new feature set without the need of re-enroll the devices.

Why MDM only migration?

The target for this initial release is to support MDM only migration to allow our MDM customer base to take advantage of the new XM 10 platform. Additional support for MAM and MDM+MAM (XME) is coming later this year.


  1. XM 10 migration tool needs a collection of files from the existing XM 9 Server and database. The list of files to be collected are listed in the readme notes included with the tool. This information will be displayed when starting the migration process.
  2. Customer will need an MDM ONLY Database.  Only XenMobile Device Manager instances are supported and this is database platform specific (e.g.: postgresSQL to postgresSQL or MSSQL to MSSQL). No cross-platform support.
  3. A new XenMobile 10 Virtual Server needs to be provisioned as well as the required database for its operation.

Once the requirements are gathered and validated, the following process should be followed:

  1. Create a .zip file with the required files and certificates from the existing XM 9 server
  2. Create a new XMS virtual machine and configure a brand new database “same enrollment FQDN must be used”
  3. Select the upgrade option upon completion of the XMS installation
  4. Connect to the newly created XMS using https://<serverip>/uw to access the Migration Portal
  5. Upgrade the Migration tool to the latest.bin file from
  6. Select an option: Test Drive or Production
  7. Browse and upload the newly created .zip file (see #1)
  8. Validate the existing XM 9 DB credentials and verify the XMS 10 server can access the database.
  9. Complete the process and make sure that the server reboots in order for the migration tool to complete the process
  10. Change the DNS after testing the new server

For a detailed description of this process, I have attached a hands-on exercise from one of my trainings on the XenMobile 10 platform.

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Happy migration!
<span style="font-family: Georgia, 'Times New Roman', 'Bitstream Charter', Times, serif; font-size: 13px; line-height: 19px;">-Albert</span>