Microsoft Lync, soon to be renamed Skype for Business, has become one of the more popular Unified Communications (or “Universal Communications”) applications in the Citrix customer base. And as the use of Lync with XenApp and XenDesktop has grown, so has demand for support of a wide variety of USB audio and video devices. Microsoft lists a broad selection of such devices in the Lync Solutions Catalog. All of these devices can be used together with Windows endpoints when using the Microsoft Lync VDI Plug-in (see CTX138408). And for XenApp and XenDesktop customers with Linux thin clients, we’ve expanded support for Lync USB audio devices in the recent 1.6 release of the HDX RealTime Optimization Pack for Lync.
Previous releases of the Optimization Pack for Lync supported the HID 1.0 standard for Human Interface Devices which enabled support of basic telephony features. With the 1.6 release, the Optimization Pack also supports the Microsoft Call Display Specification for both Windows and Linux endpoints. This enables the Optimization Pack to support a wider selection of Microsoft Lync Certified devices. Specifically, more advanced devices with an on-device display are now supported.
Plantronics have been especially active in partnering with Citrix to test their Lync devices with the HDX RealTime Optimization Pack. You’ll find a list of the tested devices in eDocs, with more details on the Citrix Ready site at https://www.citrix.com/ready/en/plantronics. Polycom and Jabra have also joined the Citrix Ready program and the list includes some products from these vendors, too.
Director of Product Management, HDX